Windows error opening Internet shortcut or local HTML file - Firefox

From MozillaZine Knowledge Base
Revision as of 15:01, 19 March 2007 by Alice Wyman (talk | contribs) (Noted that File Types workaround is for Windows 2000/XP. Removed Registry workaround. Added related bug reports section)
Jump to navigationJump to search

In some Windows systems, you may see an error dialog "Windows cannot find [URL]" appear (or two Firefox windows/tabs may open) whenever you click on an Internet Shortcut or local HTML file. If you are experiencing these problems, try the following:

In Windows 2000 or Windows XP:

  1. Open Windows Explorer
  2. Go to Tools -> Folder Options -> File Types
  3. Select "Extension: (NONE)" and "File Type: HyperText Transfer Protocol".
  4. Go to Advanced -> Edit File Type -> Select "open" -> Edit
  5. UNcheck "Use DDE" (the dialog should then hide the lower part)
  6. Click OK for that dialog and the next one.
  7. Repeat for "Extension: (NONE)" and "Firefox URL" (and any other protocols you want to fix).
  8. Repeat for "Extension: HTML" and "File Type: Firefox Document".

Sources:

Related bug reports