Websites report cookies are disabled: Difference between revisions
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m (Websites report cookies are disabled when they are not moved to Websites report cookies are disabled: expand the scope to include when cookies ARE disabled) |
Alice Wyman (talk | contribs) (added Mozilla Suite/SM, added menu sequence for Private Data Settings since "Tools -> Clear Private Data" won't show settings if the "ask me" option is unchecked) |
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{{appliesto2|Firefox|Mozilla Suite|Issues}} | {{appliesto2|Firefox|Mozilla Suite|Issues}} | ||
Many websites require [[cookies]] to function properly, and block you from entering if they can't set cookies. This article | Many websites require [[cookies]] to function properly, and block you from entering if they can't set cookies. This article will help you make sure that cookies are working. | ||
==Application settings== | ==Application settings== | ||
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* '''Firefox''': Open [[Menu differences in Windows, Linux, and Mac|Tools -> Options]] -> Privacy and make sure "Accept cookies from sites" is checked and that the site you're trying to access isn't listed under "Exceptions". | * '''Firefox''': Open [[Menu differences in Windows, Linux, and Mac|Tools -> Options]] -> Privacy and make sure "Accept cookies from sites" is checked and that the site you're trying to access isn't listed under "Exceptions". | ||
* '''Mozilla Suite/SeaMonkey:''' Open "[[Menu differences in Windows, Linux, and Mac|Edit -> Preferences]] -> Privacy & Security -> Cookies" and make sure "Allow all cookies" is selected and that the sites you're trying to access isn't listed under "Cookie Manager -> Cookie Sites". | |||
==Zone Alarm== | ==Zone Alarm== | ||
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Clear the browser's cache after you change this setting: | Clear the browser's cache after you change this setting: | ||
* '''Firefox''': Tools -> Clear Private Data, | * '''Firefox''': Click "Tools -> Clear Private Data". A "Clear Private Data" dialog should open (if it doesn't, click "[[Menu differences in Windows, Linux, and Mac|Tools -> Options]] -> Privacy / Private Data -> Settings"). Check "Cache" and uncheck everything else, then click "Clear Private Data Now". | ||
* '''Mozilla Suite/SeaMonkey:''' Click "[[Menu differences in Windows, Linux, and Mac|Edit -> Preferences]] -> Advanced -> Cache - > Clear Cache". | |||
[[Category:Websites]] | [[Category:Websites]] | ||
Revision as of 14:31, 14 July 2007
- This article applies to Firefox and Mozilla Suite.
Many websites require cookies to function properly, and block you from entering if they can't set cookies. This article will help you make sure that cookies are working.
Application settings
Firefox and Mozilla Suite have settings to enable or disable cookies. You should ensure Firefox or Mozilla Suite is set to allow cookies from the site.
- Firefox: Open Tools -> Options -> Privacy and make sure "Accept cookies from sites" is checked and that the site you're trying to access isn't listed under "Exceptions".
- Mozilla Suite/SeaMonkey: Open "Edit -> Preferences -> Privacy & Security -> Cookies" and make sure "Allow all cookies" is selected and that the sites you're trying to access isn't listed under "Cookie Manager -> Cookie Sites".
Zone Alarm
The Zone Alarm software firewall has a feature that can block cookies. If you're using Zone Alarm, double-click its icon in the system tray in the lower right corner of the screen. With ZA open, click on "Privacy" button in the left hand part of the screen. Then click on the "Main" tab at the upper right. Once you're in, turn off "Cookie Control."
Clear the browser's cache after you change this setting:
- Firefox: Click "Tools -> Clear Private Data". A "Clear Private Data" dialog should open (if it doesn't, click "Tools -> Options -> Privacy / Private Data -> Settings"). Check "Cache" and uncheck everything else, then click "Clear Private Data Now".
- Mozilla Suite/SeaMonkey: Click "Edit -> Preferences -> Advanced -> Cache - > Clear Cache".
