Websites randomly don't load: Difference between revisions

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(added firewall info, slight cleanup)
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If Firefox/Mozilla Suite can successfully load '''some''' websites but not others, read [[Error loading some websites]].
If Firefox/Mozilla Suite can successfully load '''some''' websites but not others, read [[Error loading some websites]].


* Clear your Cache! [[Menu differences in Windows, Linux, and Mac|Tools -> Options]] -> Privacy -> Cache -> Clear
* Clear your Cache: "[[Menu differences in Windows, Linux, and Mac|Tools -> Options]] -> Privacy -> Cache -> Clear Cache Now"
* The site may be down or experiencing difficulties. Try loading the site from another computer or browser to see if this is the case.
* The site may be down or experiencing difficulties. Try loading the site from another computer or browser to see if this is the case.
* If you enabled [[network.http.pipelining]] (a "tweak" designed to improve page loading time), disable it in [[about:config]] by typing "pipelining" in the filter and right-clicking all entries and choosing Reset. (If you set this preference by editing the "[[user.js]]" file, remove this edit.)
* If you enabled [[network.http.pipelining]] (a "tweak" designed to improve page loading time), disable it in [[about:config]] by typing "pipelining" in the filter and right-clicking all entries and choosing Reset. (If you set this preference by editing the "[[user.js]]" file, remove this edit.)
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* Try [[Error_loading_any_website#Other_Solutions | disabling IPv6]].
* Try [[Error_loading_any_website#Other_Solutions | disabling IPv6]].
* To determine if an extension is the cause of your problems try [[Safe_Mode]].  If that doesn't help, perform the full [[Standard_diagnostic_%28Firefox%29]].
* To determine if an extension is the cause of your problems try [[Safe_Mode]].  If that doesn't help, perform the full [[Standard_diagnostic_%28Firefox%29]].
* A mis-configured firewall or other security software can cause pages not to load at random. Try the configuration settings [[Error loading any website#Firewalls|here]]. If those do not resolve the problem, contact the manufacturer of your security software for more help.
* If the previous points didn't help or don't apply, try the other articles in [[Error loading websites]].
* If the previous points didn't help or don't apply, try the other articles in [[Error loading websites]].



Revision as of 23:28, 5 June 2006

This article is about Firefox/Mozilla Suite randomly having problems connecting to or loading websites.
If Firefox/Mozilla Suite has problems loading any website, read Error loading any website.
If Firefox/Mozilla Suite can successfully load some websites but not others, read Error loading some websites.

  • Clear your Cache: "Tools -> Options -> Privacy -> Cache -> Clear Cache Now"
  • The site may be down or experiencing difficulties. Try loading the site from another computer or browser to see if this is the case.
  • If you enabled network.http.pipelining (a "tweak" designed to improve page loading time), disable it in about:config by typing "pipelining" in the filter and right-clicking all entries and choosing Reset. (If you set this preference by editing the "user.js" file, remove this edit.)
  • You may have problems with your domain name service (DNS).
  • Try disabling IPv6.
  • To determine if an extension is the cause of your problems try Safe_Mode. If that doesn't help, perform the full Standard_diagnostic_(Firefox).
  • A mis-configured firewall or other security software can cause pages not to load at random. Try the configuration settings here. If those do not resolve the problem, contact the manufacturer of your security software for more help.
  • If the previous points didn't help or don't apply, try the other articles in Error loading websites.