Websites look wrong

Mozilla Firefox is designed from the bottom up to support W3C standard web sites. However, other browsers sometimes use alternate methods to format pages which are not supported by Firefox. The best long term solution is to respectfully ask the web site developer if they can make their page work in Mozilla. For help on doing this, visit the Mozilla Site Evangelism page. If this is not possible, there are a few things you can try to get the site to work as designed.

Possible Solutions for Users

• Make sure your firewall isn't blocking Firefox from getting page content.
• Install a user agent spoofer, such as User Agent Switcher, to make the web site think you are using a different browser.
• If the problem is with a Java web site, try installing Sun's Java (J2SE JRE). Detailed help.
• If the problem is with a plugin, like Flash or Acrobat, look here.
• If all else fails, on Windows, you can install IE View which will allow you to right-click open pages in IE.

Firefox Limitations

• Cannot use Microsoft's JVM. Use an alternative, such as Sun's Java VM.
• Cannot render VML or do VML scripting. Try using SVG instead.
• Menus and other scripts that use document.all or document.layers will not work. Developers see this site for more information.
• ActiveX controls are not supported in most Mozilla-based browsers. If possible, use a plugin interface instead, which is possible with Windows Media Player.