Websites look wrong: Difference between revisions

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(Restored some items not included in the linked articles and added problematic extensions link.)
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Problems viewing a website can be caused by many things: it could be related to your configuration, it could be a problem with the website not following Web standards, or it could be related to a Firefox/Mozilla Suite bug. More specific information can be found in the following articles:
Problems viewing a website can be caused by many things.  The website may not following Web standards, or it could be related to your browser settings or configuration,  [[problematic extensions]] or programs that are blocking web content, or a Firefox/Mozilla Suite bug. More information can be found in the following articles:
*[[Images or animations don't load]]
*[[Images or animations don't load]]
*[[Website colors are wrong]]
*[[Website colors are wrong]]
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*[[Error loading any website]]
*[[Error loading any website]]
*[[:Category:Page display | Other issues]]
*[[:Category:Page display | Other issues]]
Other solutions:
* Clear your cache and cookies in Firefox  "Privacy" options (under  "Cache" and "Cookies" )  or in Mozilla Suite preferences  (under "Advanced -> Cache" and  "Privacy & Security -> Cookies -> Cookie Manager"). 
* In Firefox, go to Go to "View -> Page style" and change "No Style" (in Mozilla Suite, "View -> Use Style and change  "Basic Page Style") to whatever is there if it's not already checked.
* The page may require cookies or popup windows. Enable these features  in Firefox options under Content (Web Features in 1.0.x)  or in Mozilla Suite's preference settings under "Privacy & Security -> "Popup Windows" and "Cookies".
* Make sure your internet security/firewall program isn't blocking Mozilla Suite or Firefox from getting page content, for example, Zone Alarm Pro and eTrust firewall have a [http://forums.zonelabs.com/zonelabs/board/message?board.id=AllowAccess&message.id=61 mobile code control feature] that can block [[JavaScript]], [[Java]] or other embedded objects.


If the website doesn't work in Firefox or Mozilla Suite by design, the best long term solution is to respectfully ask the website developer if they can make their page work in Firefox/Mozilla Suite. For help on doing this, see the [http://www.mozilla.org/projects/tech-evangelism/site/ Tech Evangelism project page].
If the website doesn't work in Firefox or Mozilla Suite by design, the best long term solution is to respectfully ask the website developer if they can make their page work in Firefox/Mozilla Suite. For help on doing this, see the [http://www.mozilla.org/projects/tech-evangelism/site/ Tech Evangelism project page].

Revision as of 14:48, 6 May 2006

Problems viewing a website can be caused by many things. The website may not following Web standards, or it could be related to your browser settings or configuration, problematic extensions or programs that are blocking web content, or a Firefox/Mozilla Suite bug. More information can be found in the following articles:

Other solutions:

  • Clear your cache and cookies in Firefox "Privacy" options (under "Cache" and "Cookies" ) or in Mozilla Suite preferences (under "Advanced -> Cache" and "Privacy & Security -> Cookies -> Cookie Manager").
  • In Firefox, go to Go to "View -> Page style" and change "No Style" (in Mozilla Suite, "View -> Use Style and change "Basic Page Style") to whatever is there if it's not already checked.
  • The page may require cookies or popup windows. Enable these features in Firefox options under Content (Web Features in 1.0.x) or in Mozilla Suite's preference settings under "Privacy & Security -> "Popup Windows" and "Cookies".
  • Make sure your internet security/firewall program isn't blocking Mozilla Suite or Firefox from getting page content, for example, Zone Alarm Pro and eTrust firewall have a mobile code control feature that can block JavaScript, Java or other embedded objects.

If the website doesn't work in Firefox or Mozilla Suite by design, the best long term solution is to respectfully ask the website developer if they can make their page work in Firefox/Mozilla Suite. For help on doing this, see the Tech Evangelism project page.

Possible solutions for website developers

  • Ensure your code completely or nearly validates to W3 specifications. Use the HTML Validator and the CSS Validator to find errors in your website.
  • Check the JavaScript Console for errors and warnings.
  • Post in the Web Development forum at mozillaZine to get help with your site.