Uninstalling Firefox: Difference between revisions

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(→‎On Windows: added "(Optional)" to the step about removing temp files, Prefetch files, other hidden files incl QFA data, only needed for a clean uninstall)
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Even if the uninstall fails, as it may [http://forums.mozillazine.org/viewtopic.php?t=418369 in some cases], continue on with the rest of the uninstall instructions.
Even if the uninstall fails, as it may [http://forums.mozillazine.org/viewtopic.php?t=418369 in some cases], continue on with the rest of the uninstall instructions.
*Delete the Firefox [[Installation directory]], located here, by default: <tt>C:\Program files\'''Mozilla Firefox'''</tt>.   
*Delete the Firefox [[Installation directory]], located here, by default: <tt>C:\Program files\'''Mozilla Firefox'''</tt>.   
*Enable viewing or searching hidden files and folders (details [[Finding the profile folder on Windows#Viewing hidden files and folders |here]]) then delete these additional files or folders:
*(''Optional'') Enable viewing or searching hidden files and folders (details [[Finding the profile folder on Windows#Viewing hidden files and folders |here]]) then delete these additional files or folders, particularly if you are preparing for a clean reinstall:
**The Firefox folder that contains temporary data ( *.mfl files, Cache and Updates), located here: '''Important:'''  Make sure you delete the Firefox folder under <u>Local Settings</u> or <u>Local</u>.  Deleting the wrong folder will remove your [[Profile folder - Firefox|user profile data]]!
**The Firefox folder that contains temporary data ( *.mfl files, Cache and Updates), located here: '''Important:'''  Make sure you delete the Firefox folder under <u>Local Settings</u> or <u>Local</u>.  Deleting the wrong folder will remove your [[Profile folder - Firefox|user profile data]]!
***'''Windows 2000/XP:'''  <tt>C:\Documents and Settings\<username>\Local Settings\Application Data\Mozilla\'''Firefox'''</tt>  
***'''Windows 2000/XP:'''  <tt>C:\Documents and Settings\<username>\Local Settings\Application Data\Mozilla\'''Firefox'''</tt>  
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** '''Windows XP/Vista:'''  [[Firefox_CPU_usage#Windows_prefetch |Delete all C:\WINDOWS\Prefetch\FIREFOX* files]]   
** '''Windows XP/Vista:'''  [[Firefox_CPU_usage#Windows_prefetch |Delete all C:\WINDOWS\Prefetch\FIREFOX* files]]   
**If you installed the [[Quality Feedback Agent]] component (aka Talkback), open the <tt>%APPDATA%\Talkback\MozillaOrg\</tt> folder and delete all  "Firefox<somenumber>" folders found, for example,  "Firefox10" "Firefox15" and "Firefox2".
**If you installed the [[Quality Feedback Agent]] component (aka Talkback), open the <tt>%APPDATA%\Talkback\MozillaOrg\</tt> folder and delete all  "Firefox<somenumber>" folders found, for example,  "Firefox10" "Firefox15" and "Firefox2".
*If necessary,  remove the "Mozilla Firefox" shortcuts in the Windows Start -> Programs menu by right-clicking and deleting the entries.  (This step should not be needed unless the Add/Remove Programs uninstaller in the first step failed.)  
*If necessary,  remove the "Mozilla Firefox" shortcuts in the Windows Start -> Programs menu by right-clicking and deleting the entries.  (This step should not be needed unless the Add/Remove Programs uninstaller in the first step failed.)  



Revision as of 19:34, 5 January 2008

This article contains instructions to uninstall Firefox and remove it from your system. Make sure you complete the last step, removing the user profile data, if you wish to completely remove Firefox or perform a clean reinstall.

Important: You should set another default browser if you are not going to reinstall Firefox and it is currently the default [1]. You can use the information in this article as a general guide.

On Mac OS X

Drag the Firefox application to the Trash.

On Linux

Remove the firefox Installation directory, usually: /usr/lib/firefox-<version>. For example, if using Firefox 1.0 it would be: /usr/lib/firefox-1.0

On Windows

Exit Firefox completely, open the Windows Control Panel and then,

  • On Windows Vista, go to "Programs -> Programs and Features", select Mozilla Firefox <version> and click click Uninstall. [2]
  • On Windows XP (or earlier), double-click "Add or Remove Programs" Select "Mozilla Firefox <version>" in the list of installed programs and click "Remove" to run the uninstaller.

Even if the uninstall fails, as it may in some cases, continue on with the rest of the uninstall instructions.

  • Delete the Firefox Installation directory, located here, by default: C:\Program files\Mozilla Firefox.
  • (Optional) Enable viewing or searching hidden files and folders (details here) then delete these additional files or folders, particularly if you are preparing for a clean reinstall:
    • The Firefox folder that contains temporary data ( *.mfl files, Cache and Updates), located here: Important: Make sure you delete the Firefox folder under Local Settings or Local. Deleting the wrong folder will remove your user profile data!
      • Windows 2000/XP: C:\Documents and Settings\<username>\Local Settings\Application Data\Mozilla\Firefox
      • Windows Vista: C:\Users\<username>\AppData\Local\Mozilla\Firefox
    • Windows Vista: The C:\Users\<username>\AppData\Local\VirtualStore\Program Files\Mozilla Firefox folder [3] (if it exists)
    • Windows XP/Vista: Delete all C:\WINDOWS\Prefetch\FIREFOX* files
    • If you installed the Quality Feedback Agent component (aka Talkback), open the %APPDATA%\Talkback\MozillaOrg\ folder and delete all "Firefox<somenumber>" folders found, for example, "Firefox10" "Firefox15" and "Firefox2".
  • If necessary, remove the "Mozilla Firefox" shortcuts in the Windows Start -> Programs menu by right-clicking and deleting the entries. (This step should not be needed unless the Add/Remove Programs uninstaller in the first step failed.)

The Firefox uninstall will leave behind some Windows registry entries, which can be cleaned up using Windows regedit or a 3rd party registry cleaner. Note: registry editing is a potentially hazardous undertaking!.

You may also need to manually change some file associations or icons in your Windows "Folder Options -> File Types" even after setting a new default browser, as reported here.

Removing user profile data

This step is recommended if you had problems with Firefox and are now preparing for a "clean reinstall" or if you want to completely remove Firefox from your system. This will remove your Firefox user profile data, which includes bookmarks, passwords, cookies, preference settings and added extensions.

Delete (or rename) the Firefox folder in the default profile path (or move it to a backup location). For example, on Windows XP, click the "Start" button, select "Run", type in %APPDATA% and click "OK" to open the hidden "Application Data" folder, then open the "Mozilla" folder and delete the "Firefox" folder.

Caution: Make sure that you remove the Firefox folder and all its contents, including the profiles.ini file that keeps track of profiles. Do not simply delete the profile folder that contains your user data, as doing so can result in a "profile in use" or "already running" message when you next attempt to run Firefox (bug 278860).

Note: Starting in Firefox 3.0, the Firefox uninstaller on Windows includes the option, "Remove my Firefox personal data and customizations" which, if selected, removes your Firefox user profile data. [4].

Related bug reports