View source for The page is not redirecting properly

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When a webpage redirects you in an endless loop, Firefox will display an error with the message, ''The page isn't redirecting properly.  Firefox has detected that the server is redirecting the request for this address in a way that will never complete.''  

This article describes a few things that you can do to stop these errors.

==Check for bad bookmarks==
If the problem is occurring on only selected web sites,  you may be using bookmarks made from web pages that saved parameter information that no longer produces a viable page.  

To fix bookmarks,

'''Firefox on Windows:'''
:Right click the bookmark and select "Properties"
:In the "Location" field, remove information from the right until the bookmark pulls up a web page that resolves cleanly (often getting rid of the alphanumeric gibberish at the end does the job) 
:Click Save 

'''Firefox on Mac OS:'''
:Click "Bookmarks -> Organize Bookmarks"
:Locate the problem bookmark (often in "Bookmarks Menu")
:Click it to select it. 
:In the "Location" field, remove information from the right until the bookmark pulls up a web page that resolves cleanly (often getting rid of the alphanumeric gibberish at the end does the job) 
:Choose another bookmark or close the Organize Bookmarks window with the red button.

==Turn cookies on==
Firefox must be set to accept [[cookies]] from websites.  

In Firefox:
* Go to "[[Menu differences in Windows, Linux, and Mac|Tools -> Options]] -> Privacy"
* Make sure "Accept cookies from sites" is checked (see note below).
* Make sure the site you're trying to access is not in the Exceptions list.

'''Note:'''  In Firefox 3.5, if you do not see the "Accept cookies from sites" option in the Privacy panel, set the "Firefox will:" option to "Use custom settings for history". 

==Clear cookies==
You may have data in your [[cookies]] that the site doesn't expect. To clear this data:

'''In Firefox 2.0 and higher:'''
:Go to "[[Menu differences in Windows, Linux, and Mac|Tools -> Options]] -> Privacy -> Show Cookies..." 
:In the Cookies window, click "Remove All Cookies"

'''In Firefox 3.5:'''
:Go to "[[Menu differences in Windows, Linux, and Mac|Tools -> Options]] -> Privacy"  
:Click the "Show Cookies..." button (see note below) 
:In the Cookies window, click "Remove all Cookies"
'''Note:'''  In Firefox 3.5, if you do not see a "Show Cookies..." button, set the "Firefox will:" option to "Use custom settings for history".  Alternately,  click the "Remove Individual Cookies" link (if present) to open the Cookies window.

==Enable referrer information==
Check that [[network.http.sendRefererHeader]] is set to '''2''':
{{EditPref|network.http.sendRefererHeader|2}}

==Website problem ==
The problem could simply be an error in the website's coding or server configuration.  Contact the webmaster for assistance. 

'''Note:'''   If you are seeing this error on the apps.facebook.com website, this is a [http://bugs.developers.facebook.com/show_bug.cgi?id=6600  Facebook bug] (workarounds are posted [http://forum.developers.facebook.com/viewtopic.php?pid=172840 here]).

==See also==
[[network.http.redirection-limit]]

==External links==
*[http://support.mozilla.com/kb/The+page+is+not+redirecting+properly The page is not redirecting properly (Firefox Support)]


[[Category:Issues (Firefox)|Page is not redirecting properly]]	 
[[Category:Websites|Page is not redirecting properly]]