MozillaZine Knowledge Base - Recent changes [en]

Junk Mail Controls

Tanstaafl — Mon, 23 Nov 2009 01:39:41 GMT

External links - fixed broken link

Revision as of 01:39, 23 November 2009		Current revision
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	* [http://wiki.apache.org/spamassassin/AvoidingFpsForSenders Some tips for avoiding your mail being considered spam]		* [http://wiki.apache.org/spamassassin/AvoidingFpsForSenders Some tips for avoiding your mail being considered spam]
	* [http://www.mozilla.org/start/1.5/extra/using-junk-control.html Using the Junk Mail Controls in Mozilla Suite] (from mozilla.org)		* [http://www.mozilla.org/start/1.5/extra/using-junk-control.html Using the Junk Mail Controls in Mozilla Suite] (from mozilla.org)
-	*[http://www.cdt.org/speech/spam/030319spamreport.shtml Why Am I Getting All This Spam?]	+	*[http://opt-out.cdt.org/speech/spam/030319spamreport.shtml Why Am I Getting All This Spam?]
	* [http://wiki.apache.org/spamassassin/MailProxy Proxies] to let an email client make a connection using SpamAssassin. This is useful if you want to install SpamAssassin but don't want to use fetchmail and/or procmail.		* [http://wiki.apache.org/spamassassin/MailProxy Proxies] to let an email client make a connection using SpamAssassin. This is useful if you want to install SpamAssassin but don't want to use fetchmail and/or procmail.
	* The [http://download.cnet.com/MailWasher-Free/3000-2382_4-10192298.html?tag=mncol MailWasher Free] proxy lets you view and bounce messages before downloading them. If you want to do that read [http://www.dontbouncespam.org/ this explanation] first on why bouncing by end users will just send them to an innocent person who may report the bouncer for sending them spam.		* The [http://download.cnet.com/MailWasher-Free/3000-2382_4-10192298.html?tag=mncol MailWasher Free] proxy lets you view and bounce messages before downloading them. If you want to do that read [http://www.dontbouncespam.org/ this explanation] first on why bouncing by end users will just send them to an innocent person who may report the bouncer for sending them spam.

Import .MSG files

Tanstaafl — Sun, 22 Nov 2009 22:09:27 GMT

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	Microsoft Outlook stores all of the messages in a single .PST file but can export messages as .MSG files. Thunderbird doesn't know how to import .MSG files. If for some reason you can't or don't want to import the .PST file there are some utilities that can convert .MSG files to .EML files. You can use the [http://www.nic-nac-project.org/~kaosmos/mboximport-en.html ImportExportTools] add-on to import the .EML files. It knows how to import all of the .EML files in a directory in one step so you don't have to import each message individually.		Microsoft Outlook stores all of the messages in a single .PST file but can export messages as .MSG files. Thunderbird doesn't know how to import .MSG files. If for some reason you can't or don't want to import the .PST file there are some utilities that can convert .MSG files to .EML files. You can use the [http://www.nic-nac-project.org/~kaosmos/mboximport-en.html ImportExportTools] add-on to import the .EML files. It knows how to import all of the .EML files in a directory in one step so you don't have to import each message individually.

-	The biggest problem is that none of the tools seems to work with every .MSG file, and they may not work with your configuration. .MSG files support multiple formats just like .PST files do. MSG files with Unicode characters seems to be an issue.	+	The biggest problem is that none of the tools seems to work with every .MSG file, and they may not work with your configuration. .MSG files support multiple formats just like .PST files do. .MSG files with Unicode characters seems to be an issue.

Import .pst files

Tanstaafl — Sun, 22 Nov 2009 22:07:24 GMT

/* See also */

Revision as of 22:07, 22 November 2009		Current revision
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	* [[Emulate Microsoft email clients]]		* [[Emulate Microsoft email clients]]
	* [[Importing_folders \| Import folders (mbox files)]]		* [[Importing_folders \| Import folders (mbox files)]]
		+	* [[Import .MSG files]]
	* [[Import from Outlook Express]]		* [[Import from Outlook Express]]
	* [[Limits_-_Thunderbird \| Limits]]		* [[Limits_-_Thunderbird \| Limits]]

Importing and exporting your mail

Tanstaafl — Sun, 22 Nov 2009 22:06:47 GMT

/* See also */

Revision as of 22:06, 22 November 2009		Current revision
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	* [[Emulate Microsoft email clients]]		* [[Emulate Microsoft email clients]]
	* [[Getting started with Thunderbird]]		* [[Getting started with Thunderbird]]
		+	* [[Import .MSG files]]
	* [[Importing folders]]		* [[Importing folders]]
	* [[Keep it working - Thunderbird]]		* [[Keep it working - Thunderbird]]

Import .MSG files

Tanstaafl — Sun, 22 Nov 2009 22:06:10 GMT

New page

{{Tbsuite}}

Microsoft Outlook stores all of the messages in a single .PST file but can export messages as .MSG files. Thunderbird doesn't know how to import .MSG files. If for some reason you can't or don't want to import the .PST file there are some utilities that can convert .MSG files to .EML files. You can use the [http://www.nic-nac-project.org/~kaosmos/mboximport-en.html ImportExportTools] add-on to import the .EML files. It knows how to import all of the .EML files in a directory in one step so you don't have to import each message individually.

The biggest problem is that none of the tools seems to work with every .MSG file, and they may not work with your configuration. .MSG files support multiple formats just like .PST files do. MSG files with Unicode characters seems to be an issue.

==Recommended==

[http://code.google.com/p/ruby-msg/ Ruby-msg] can convert .MSG files to .EML files. It has two versions - a stand alone binary and one that requires you to install Ruby. The project appears to have started as a rewrite of the MSGConvert Perl script in Ruby.

==Free==

1. [http://www.matijs.net/software/msgconv/ MSGConv] is a Perl script to convert .MSG files to .EML files. It is probably the oldest and most well known solution. It is still actively maintained, unlike a lot of Perl scripts that aren't part of some archive such as CPAN. The main problem is that you not only have to download and install Perl, but you need to download five Perl modules and whatever modules they depend upon from CPAN.

[http://www.molecularbear.com/blog/?p=17 How to convert Microsoft Outlook .msg files] is an article describing how to use that script with a lot of comments from other users.

2. PriaSoft has a free viewer that can view, search, print, and export .MSG files. Its not clear that it can handle attachments. See [http://www.devnewsgroups.net/group/microsoft.public.office.developer.outlook.vba/topic44092.aspx this news group for more information]

3. [http://www.fileformat.info/format/outlookmsg/ .MSG files] are compound document files called "DocFiles". Microsoft Visual Studio 6.0 contains the sources for a DocFile viewer program called dfview.exe. However, all it lets you do is view the contents [http://msdn.microsoft.com/en-us/library/aa271760%28VS.60%29.aspx]

==Commercial==

1. BitDaddys sells a [http://bitdaddys.com/outlookEMLandMSGconverter.html Outlook .EML and .MSG converter]. However, it requires Outlook to be installed. It seems to be sold under a couple of other names.

2. [http://www.sharewareconnection.com/outlook-msg-file-viewer-and-attachment-e.htm MSGViewer] can view, search, sort and print .MSG messages and extract or open file attachments. It claims it doesn't need Outlook.

3. Encryptomatic Message Viewer Lite is a program that can view, search and print .MSG files and extract any attachments without requiring Outlook to be installed. You can get an older freeware version [http://www.freedownloadscenter.com/Email_Tools/Misc__Mail_Tools/MsgViewer_Pro.html here] or get the current version from the vendor [http://www.encryptomatic.com/msgviewer/lite/ here] via TrialPay. They also sell a commercial version called Message Viewer Pro.

==See also==
* [[Emulate Microsoft email clients]]
* [[Importing and exporting your mail]]
* [[Importing_folders | Import folders (mbox files)]]
* [[Import from Outlook Express]]
* [[Import .pst files]]

[[Category:Issues (Thunderbird)]]
[[Category:Migration (mail)]]

Actions for attachment file types

Tanstaafl — Sun, 22 Nov 2009 20:32:58 GMT

/* "Download Actions" settings */

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	To add a download action to this list, open an e-mail that has an attachment of the type you want to add, or write a new e-mail and attach a file of the type that you want to add. Open the attachment and choose how you want Thunderbird to open it. Check the box "Do this automatically for files like this from now on".		To add a download action to this list, open an e-mail that has an attachment of the type you want to add, or write a new e-mail and attach a file of the type that you want to add. Open the attachment and choose how you want Thunderbird to open it. Check the box "Do this automatically for files like this from now on".

-	The [https://addons.mozilla.org/en-US/thunderbird/addon/4498 MIME Edit] extension adds a Tools -> MIME Edit -> Edit menu command that does everything (except for searching) that the download actions window does, plus it lets you create a entry.	+	The [https://addons.mozilla.org/en-US/thunderbird/addon/4498 MIME Edit] extension adds a Tools -> MIME Edit -> Edit menu command that does everything (except for searching) that the download actions window does, plus it lets you create a entry. '''It can be very useful if you get a bad setting due to opening an attachment that has the wrong MIME type definition''', acknowledged "do this from now on for all attachments of that type" and it replaced the good entry with a bad entry.

	==Troubleshooting==		==Troubleshooting==

Importing from Incredimail

Tanstaafl — Sun, 22 Nov 2009 04:07:20 GMT

added external links section with a link to info on how to import Thunderbird mail into Incredimail

Revision as of 04:07, 22 November 2009		Current revision
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	You can export your address books from IncrediMail by selecting the address book, File ->Export , and then export the address book using the .CSV format. You can import the address books in using Tools -> Import -> Address books -> Text files.		You can export your address books from IncrediMail by selecting the address book, File ->Export , and then export the address book using the .CSV format. You can import the address books in using Tools -> Import -> Address books -> Text files.
		+
		+	==External links==
		+
		+	* The [http://www.incredimail.com/english/help/im/final2_a.html Incredimail help page] shows how to import folders from Netscape Communicator. That means it can import mbox files (what Thunderbird uses). Thunderbird's profile evolved from Netscape Communicators. There are differences but none that should cause a problem migrating email.
		+
		+

	[[Category:Migration (mail)]]		[[Category:Migration (mail)]]

Compacting folders

Tanstaafl — Sat, 21 Nov 2009 21:42:56 GMT

IMAP auto-expunge option for Thunderbird 3.0

Revision as of 21:42, 21 November 2009		Current revision
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	If you often delete many messages in very large folders and feel that Thunderbird becomes unresponsive while trying to delete more messages, you may want to try using a larger figure. This will reduce the chance that compacting starts and locks up the folder while you are trying to delete more messages. If you use a figure much larger than 1000 kB, compacting will take much longer and there is a greater risk of folder corruption.		If you often delete many messages in very large folders and feel that Thunderbird becomes unresponsive while trying to delete more messages, you may want to try using a larger figure. This will reduce the chance that compacting starts and locks up the folder while you are trying to delete more messages. If you use a figure much larger than 1000 kB, compacting will take much longer and there is a greater risk of folder corruption.
		+
		+	If you're using an IMAP account and you believe that the performance gains due to compacting are a poor trade off you can configure Thunderbird 3 to auto-expunge messages instead. This will automatically expunge (physically delete) the deleted messages when you have 20 deleted messages waiting to be expunged. See [[Deleting messages in IMAP accounts]] if you want to do that. If you're using [[Offline_folders \| offline folders]] and configured to AutoSync (Thunderbird 3 does this by default) it will expunge the message in both the remote folder and the offline copy of the folder (a mbox file).

	===Manually===		===Manually===

Unable to save or download files

Alice Wyman — Sat, 21 Nov 2009 10:47:48 GMT

/* Prevention */ setting Firefox to clear the download history at exit

Backing up and restoring bookmarks - Firefox

Alice Wyman — Fri, 20 Nov 2009 14:32:55 GMT

/* Import HTML */ typo

Revision as of 14:32, 20 November 2009		Current revision
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-	:''This article applies to Firefox 3.0 and above.''	+	:''This article does not apply to Firefox 2 or below.''

		+	This article explains how to create and restore bookmark backup files in JSON format, as well as how to import and export bookmarks in HTML format, in Firefox 3.0 and above.
		+
		+	'''Note:''' These instructions require using the Library window "Import and Backup" button, which may not include a text label on Mac OS.
		+
	==Creating bookmark backups==		==Creating bookmark backups==
-	Firefox automatically creates daily rotating backups of your [[bookmarks]]. The five most recent bookmark backup files are stored in the [[bookmarkbackups folder]], located in the [[Profile folder - Firefox\|Firefox profile folder]]. You can also create your own bookmark backups, by opening the Firefox Library window ("Bookmarks -> Organize Bookmarks") and using the Backup feature ("Import and Backup -> Backup..."). The Backup feature allows you to save a bookmark backup file (e.g., "Bookmarks 2009-05-22.json") to the location of your choice. Bookmark backup files are stored in [http://en.wikipedia.org/wiki/JSON JSON] format and can be restored from the Library window of any Firefox installation, [[#Restoring bookmarks from backup\|as shown below]].	+	Firefox automatically creates daily rotating backups of your [[bookmarks]]. The five most recent bookmark backup files are stored in the [[bookmarkbackups folder]], located in the [[Profile folder - Firefox\|Firefox profile folder]]. You can also create your own bookmark backups, by opening the Firefox Library window ("Bookmarks -> Organize Bookmarks"), clicking the "Import and Backup" button and selecting "Backup...". The Backup feature allows you to save a bookmark backup file (e.g., "Bookmarks 2009-05-22.json") to the location of your choice. Bookmark backup files are stored in [http://en.wikipedia.org/wiki/JSON JSON] format and can be restored from the Library window of any Firefox installation, [[#Restoring bookmarks from backup\|as shown below]].

	==Restoring bookmarks from backup==		==Restoring bookmarks from backup==
	[[Image:Library.png\|right]]		[[Image:Library.png\|right]]
-	You can replace your current bookmarks with a backup by opening the Firefox Library window and using the "Restore" feature ("Bookmarks -> Organize Bookmarks -> Import and Backup -> Restore..." ). You can select one of the five dated backups that Firefox automatically creates or you can use the "Choose File..." option to select another bookmark backup file, such as a backup you created yourself or one from the [[bookmarkbackups folder]] of another profile (see [[Profile folder - Firefox]] for profile location). If you choose your own bookmark backup file, it must be in JSON format (any bookmarks saved in HTML format, such as [[export bookmarks\| exported bookmarks]], must be [[#Import HTML\|imported]]). [https://bugzilla.mozilla.org/show_bug.cgi?id=422919] '''Note:''' If you see the error, ''Unable to process the backup file'', read [[Unable to process the backup file - Firefox\|this article]].	+	You can replace your current bookmarks with a backup by opening the Firefox Library window ("Bookmarks -> Organize Bookmarks"), clicking the "Import and Backup" button (shown here on Windows) and using the "Restore" feature. You can select one of the five dated backups that Firefox automatically creates or you can use the "Choose File..." option to select another bookmark backup file, such as a backup you created yourself or one from the [[bookmarkbackups folder]] of another profile (see [[Profile folder - Firefox]] for profile location). If you choose your own bookmark backup file, it must be in JSON format (any bookmarks saved in HTML format, such as [[export bookmarks\| exported bookmarks]], must be [[#Import HTML\|imported]]). [https://bugzilla.mozilla.org/show_bug.cgi?id=422919] '''Note:''' If you see the error, ''Unable to process the backup file'', read [[Unable to process the backup file - Firefox\|this article]].

	You can also restore your bookmarks by [[Kill application\|exiting Firefox]] and removing the [[places.sqlite]] file from the Firefox profile folder. Firefox will rebuild the Places database from the latest automatic JSON backup or, if no JSON file is found, from a [[bookmarks.html]] file, as detailed [[Bookmarks not saved#places.sqlite file\|here]]; however, you will lose your browsing history.		You can also restore your bookmarks by [[Kill application\|exiting Firefox]] and removing the [[places.sqlite]] file from the Firefox profile folder. Firefox will rebuild the Places database from the latest automatic JSON backup or, if no JSON file is found, from a [[bookmarks.html]] file, as detailed [[Bookmarks not saved#places.sqlite file\|here]]; however, you will lose your browsing history.

	==Import and Export==		==Import and Export==
-	Firefox and many other browsers allow you to [[import bookmarks]] from an HTML file and [[export bookmarks]] to an HTML file. In Firefox 3, this is done from the Library window ("Bookmarks -> Organize Bookmarks") using the "Import HTML" and "Export HTML" features.	+	Firefox and many other browsers allow you to [[import bookmarks]] from an HTML file and [[export bookmarks]] to an HTML file. In Firefox 3, this is done from the Library window using "Import HTML" and "Export HTML" in the "Import and Backup" menu.

	===Import HTML===		===Import HTML===
	'''Note:''' You may need to set your operating system to show files in hidden locations, if you want to import a bookmarks HTML file from another [[Profile folder\|profile]]. On Windows, also make sure that file extensions are not hidden. See [[Show hidden files and folders]] for details.		'''Note:''' You may need to set your operating system to show files in hidden locations, if you want to import a bookmarks HTML file from another [[Profile folder\|profile]]. On Windows, also make sure that file extensions are not hidden. See [[Show hidden files and folders]] for details.

-	To import a bookmarks HTML file, open the Firefox Library window (see above) and select "Import and Backup -> Import HTML... -> from an HTML File". When the file picker appears, navigate to the folder that contains the bookmarks HTML file you wish to use and select that file. The "Import HTML" feature of the Library window will add the contents of any bookmarks file in HTML format to your current bookmarks. If you don't wish to keep your current bookmarks, start Firefox in [[Safe Mode]], select the option, "Reset bookmarks to Firefox defaults", and choose "Make Changes and Restart", before importing the bookmarks HTML file.	+	To import a bookmarks HTML file, open the Firefox Library window (see above), click the "Import and Backup" button and select "Import HTML... -> from an HTML File". When the file picker appears, navigate to the folder that contains the bookmarks HTML file you wish to use and select that file. The "Import HTML" feature of the Library window will add the contents of any bookmarks file in HTML format to your current bookmarks. If you don't wish to keep your current bookmarks, start Firefox in [[Safe Mode]], select the option, "Reset bookmarks to Firefox defaults", and choose "Make Changes and Restart", before importing the bookmarks HTML file.

	Only files in HTML format can be imported. To replace your current bookmarks with a bookmark backup file stored in JSON format, you should use the "Import and Backup -> Restore" feature ([[#Restoring bookmarks from backup\|see above]]).		Only files in HTML format can be imported. To replace your current bookmarks with a bookmark backup file stored in JSON format, you should use the "Import and Backup -> Restore" feature ([[#Restoring bookmarks from backup\|see above]]).

	===Export HTML===		===Export HTML===
-	You can also export your bookmarks to an HTML file by opening the Library window and selecting "Import and Backup -> Export HTML...". Name the file (bookmarks.html is the default) and select a location to save the HTML file.	+	You can also export your bookmarks to an HTML file by opening the Library window, clicking the "Import and Backup" button and selecting "Export HTML...". Name the file (bookmarks.html is the default) and select a location to save the HTML file.

	'''Note:''' Due to a bug (fixed in Firefox 3.5) sometimes after using the Export HTML feature, no bookmarks HTML file is saved. You may be able to fix the problem by [[#Creating bookmark backups\| backing up your bookmarks]] to a JSON file and then [[#Restoring bookmarks from backup\|restoring the backup file]] (see above). See [[Unable to export bookmarks to HTML file - Firefox]] for more information.		'''Note:''' Due to a bug (fixed in Firefox 3.5) sometimes after using the Export HTML feature, no bookmarks HTML file is saved. You may be able to fix the problem by [[#Creating bookmark backups\| backing up your bookmarks]] to a JSON file and then [[#Restoring bookmarks from backup\|restoring the backup file]] (see above). See [[Unable to export bookmarks to HTML file - Firefox]] for more information.

Bookmarkbackups folder

Alice Wyman — Fri, 20 Nov 2009 14:05:51 GMT

Revision as of 14:05, 20 November 2009		Current revision
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	{{profile-folder\|folder=bookmarkbackups}}		{{profile-folder\|folder=bookmarkbackups}}
-	The bookmarkbackups folder contains [[bookmarks-(date).html]] files (daily rotating backups of [[bookmarks.html]]) or, starting in Firefox 3, [[bookmarks-(date).json]] files (daily rotating backups of bookmarks stored in [[places.sqlite]]).	+	The bookmarkbackups folder contains [[bookmarks-(date).json]] files in Firefox 3.0 and above (daily rotating backups of bookmarks stored in [[places.sqlite]]) or, in Firefox 2 and below, [[bookmarks-(date).html]] files (daily rotating backups of [[bookmarks.html]]).

	==Moving==		==Moving==

Register protocol

Biesi — Fri, 20 Nov 2009 13:05:49 GMT

/* Linux */ some more clarifications

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	Replace ''foo'' with the protocol you're specifying and ''C:\\Program Files\\Application\\program.exe'' with the program you want to run. [http://groups.google.com/group/mozilla.support.firefox/browse_thread/thread/1769ec24f5a174cf/269623ade367052c?lnk=gst#269623ade367052c] Note that backslashes must be doubled and the additional slashes and quotes before the path must not be removed. Save the file, then double-click it to insert into the Windows registry. See [http://msdn2.microsoft.com/en-us/library/aa767914.aspx Registering an Application to a URL Protocol] for additional information.		Replace ''foo'' with the protocol you're specifying and ''C:\\Program Files\\Application\\program.exe'' with the program you want to run. [http://groups.google.com/group/mozilla.support.firefox/browse_thread/thread/1769ec24f5a174cf/269623ade367052c?lnk=gst#269623ade367052c] Note that backslashes must be doubled and the additional slashes and quotes before the path must not be removed. Save the file, then double-click it to insert into the Windows registry. See [http://msdn2.microsoft.com/en-us/library/aa767914.aspx Registering an Application to a URL Protocol] for additional information.

-	==Linux and Mac==	+	==Linux==
		+	===All Firefox versions (requires certain Gnome libraries to be installed)===
		+	* In a terminal, type:
		+	gconftool-2 -s /desktop/gnome/url-handlers/foo/command '/path/to/app %s' --type String
		+	gconftool-2 -s /desktop/gnome/url-handlers/foo/enabled --type Boolean true
		+
		+	Replace ''foo'' on both lines with the protocol you want to register and ''/path/to/app'' with the path to the application you want to run.
		+
		+	===Firefox versions up to 3.0 (works without installed Gnome libraries)===
		+	* Type about:config into the address bar and press Enter.
		+	* Right-click -> New -> Boolean -> Name: '''network.protocol-handler.external.foo''' -> Value -> '''true''' (Replacing foo with the protocol you're specifying)
		+	* Right-click -> New -> String -> Name: '''network.protocol-handler.app.foo''' -> Value -> '''/path/to/app''' (Replacing foo with the protocol you're specifying and /path/to/app with the path to the application you want to run.
		+	* Ensure [[network.protocol-handler.expose-all]] is set to ''true''.
		+
		+	==Mac==
		+	Firefox versions up to 3.0:
	* Type about:config into the address bar and press Enter.		* Type about:config into the address bar and press Enter.
	* Right-click -> New -> Boolean -> Name: '''network.protocol-handler.external.foo''' -> Value -> '''true''' (Replacing foo with the protocol you're specifying)		* Right-click -> New -> Boolean -> Name: '''network.protocol-handler.external.foo''' -> Value -> '''true''' (Replacing foo with the protocol you're specifying)

Problematic extensions

Alice Wyman — Fri, 20 Nov 2009 01:31:22 GMT

AVG 9 is out now

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	\|8.0		\|8.0
	\|Blocks use of ENTER key from the location bar.		\|Blocks use of ENTER key from the location bar.
-	\| [http://free.grisoft.com/ww.faq.num-1253 Disable] in Firefox "Tools -> Add-ons -> Extensions" or update to AVG 8.5	+	\| [http://free.grisoft.com/ww.faq.num-1253 Disable] in Firefox "Tools -> Add-ons -> Extensions" or update to AVG 8.5 or above.
	\|[https://bugzilla.mozilla.org/show_bug.cgi?id=475653#c37] [http://groups.google.com/group/mozilla.support.firefox/browse_frm/thread/5d0e21375095aa07/54b4e43f867bf458] [https://bugzilla.mozilla.org/show_bug.cgi?id=479095]		\|[https://bugzilla.mozilla.org/show_bug.cgi?id=475653#c37] [http://groups.google.com/group/mozilla.support.firefox/browse_frm/thread/5d0e21375095aa07/54b4e43f867bf458] [https://bugzilla.mozilla.org/show_bug.cgi?id=479095]
	\|-		\|-
	\|All?		\|All?
	\|[[Firefox crashes\|Crashes]], high [[Firefox CPU usage\| CPU usage]], cache is purged after restarting; [[Firefox hangs#Hang at exit\|Firefox remains in the processes list at exit]] causing [[Profile in use\|"already running but is not responding"]] error when restarting Firefox.		\|[[Firefox crashes\|Crashes]], high [[Firefox CPU usage\| CPU usage]], cache is purged after restarting; [[Firefox hangs#Hang at exit\|Firefox remains in the processes list at exit]] causing [[Profile in use\|"already running but is not responding"]] error when restarting Firefox.
-	\|Disable in Firefox "Tools -> Add-ons -> Extensions" or remove the extension by reinstalling AVG 8 without the LinkScanner component (see [http://free.avg.com/faq.num-1338#faq_1338 AVG faq# 1338)].	+	\|Disable in Firefox "Tools -> Add-ons -> Extensions" or remove the extension by reinstalling AVG without the LinkScanner component (see [http://free.avg.com/faq.num-1338#faq_1338 AVG faq# 1338)].
	\|[http://forums.mozillazine.org/viewtopic.php?p=3354701][http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=47957&forumId=1][http://groups.google.com/group/mozilla.support.firefox/browse_frm/thread/292d224b7dd0652d/3b47fa657d9d56a4?hl=en#3b47fa657d9d56a4][http://forums.mozillazine.org/viewtopic.php?p=3927325#p3927325] [http://support.mozilla.com/tiki-view_forum_thread.php?forumId=1&comments_parentId=89604][http://forums.mozillazine.org/viewtopic.php?t=658952][https://bugzilla.mozilla.org/show_bug.cgi?id=457970][https://bugzilla.mozilla.org/show_bug.cgi?id=472002] [https://bugzilla.mozilla.org/show_bug.cgi?id=519340]		\|[http://forums.mozillazine.org/viewtopic.php?p=3354701][http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=47957&forumId=1][http://groups.google.com/group/mozilla.support.firefox/browse_frm/thread/292d224b7dd0652d/3b47fa657d9d56a4?hl=en#3b47fa657d9d56a4][http://forums.mozillazine.org/viewtopic.php?p=3927325#p3927325] [http://support.mozilla.com/tiki-view_forum_thread.php?forumId=1&comments_parentId=89604][http://forums.mozillazine.org/viewtopic.php?t=658952][https://bugzilla.mozilla.org/show_bug.cgi?id=457970][https://bugzilla.mozilla.org/show_bug.cgi?id=472002] [https://bugzilla.mozilla.org/show_bug.cgi?id=519340]
	\|-		\|-

Figuring out whether the recipient read your message

Tanstaafl — Thu, 19 Nov 2009 14:08:28 GMT

/* External links */

Revision as of 14:08, 19 November 2009		Current revision
Line 29:		Line 29:
	==External links==		==External links==

		+	* [http://www.msexchange.org/kbase/ExchangeServerTips/ExchangeServer2007/ManagementAdministration/DuplicateReadReceiptsAreSentWhenUsingPOP3orIMAP4inExchange2007.html Duplicate read receipts are sent when using POP3 or IMAP4 in Exchange 2007]
	* [http://email.about.com/od/windowsreturnreceipts/ Some well known email tracking services/tools]		* [http://email.about.com/od/windowsreturnreceipts/ Some well known email tracking services/tools]
	* [http://www.securityfocus.com/columnists/258 Email privacy is lost article at Security Focus]		* [http://www.securityfocus.com/columnists/258 Email privacy is lost article at Security Focus]

Cannot send mail

Tanstaafl — Thu, 19 Nov 2009 14:05:33 GMT

/* External links */

Revision as of 14:05, 19 November 2009		Current revision
Line 74:		Line 74:
	==External links==		==External links==
	* [http://postmaster.info.aol.com/errors/index.html AOL error messages] when sending a message		* [http://postmaster.info.aol.com/errors/index.html AOL error messages] when sending a message
		+	* [http://www.fots.nl/index.php/ndr-and-smtp-reply-and-error-codes/ SMTP error codes]

	[[Category:Issues (Thunderbird)]]		[[Category:Issues (Thunderbird)]]
	[[Category:Issues (Mozilla Suite)]]		[[Category:Issues (Mozilla Suite)]]
	[[Category:Sending and receiving mail (Thunderbird)]]		[[Category:Sending and receiving mail (Thunderbird)]]

Extensions.checkCompatibility

Alice Wyman — Wed, 18 Nov 2009 03:03:53 GMT

/* Background */ <version> note: "is no longer used" -> "has been removed"

Revision as of 03:03, 18 November 2009		Current revision
Line 4:		Line 4:
	This preference allows disabling of extension compatibility checking. This is useful if you are using alpha, beta or nightly (development) builds which Add-on authors do not yet support. However, enabling incompatible extensions may cause crashes or other malfunctions.		This preference allows disabling of extension compatibility checking. This is useful if you are using alpha, beta or nightly (development) builds which Add-on authors do not yet support. However, enabling incompatible extensions may cause crashes or other malfunctions.

-	Starting with Gecko 1.9.2 applications (e.g., Firefox 3.6) this preference is no longer used; a new preference that includes the application version, '''extensions.checkcompatibility.<version>''' is used instead ([https://bugzilla.mozilla.org/show_bug.cgi?id=521905#c18 bug 521905]). "<version>" is the application version, including alpha and beta releases but excluding minor version updates. For example: Firefox 3.6b2 -> '''extensions.checkCompatibility.3.6b''' Firefox 3.6 -> '''extensions.checkCompatibility.3.6''' and Firefox 3.6.1 -> '''extensions.checkCompatibility.3.6'''.	+	'''Note:''' Starting with Gecko 1.9.2 applications (e.g., Firefox 3.6) this preference has been removed; a new preference that includes the application version, '''extensions.checkcompatibility.<version>''' is used instead ([https://bugzilla.mozilla.org/show_bug.cgi?id=521905 bug 521905]). "<version>" includes alpha and beta milestones but excludes minor version updates. For example:
		+	*Firefox 3.6b2 -> '''extensions.checkCompatibility.3.6b''' Firefox 3.6 and Firefox 3.6.1 -> '''extensions.checkCompatibility.3.6'''
		+	*Firefox 3.7a1 -> '''extensions.checkCompatibility.3.7a'''
		+	*SeaMonkey 2.1a1 -> '''extensions.checkCompatibility.2.1a'''

	==Possible values and their effects==		==Possible values and their effects==
Line 34:		Line 37:

	==Has an effect in==		==Has an effect in==
-	* Firefox (all versions since 2.0b1 to 3.6b1) — removed from 3.6b2 ([[#Background\|see above]])	+	* Firefox (all versions since 2.0b1) — Removed in 3.6b2 ([[#Background\|see above]])
-	* Thunderbird (all versions since 2.0a1)	+	* Thunderbird (all versions since 2.0a1)
-	* SeaMonkey (all versions since 2.0a1)	+	* SeaMonkey (all versions since 2.0a1)

	==Related bugs==		==Related bugs==

Thunderbird 3.0 - New Features and Changes

Rsx11m — Wed, 18 Nov 2009 00:57:57 GMT

/* IMAP Accounts */ some structuring, this section is getting long

Revision as of 00:57, 18 November 2009		Current revision
Line 249:		Line 249:
	* New IMAP accounts are set up with offline folders ''enabled'' by default now [https://bugzilla.mozilla.org/show_bug.cgi?id=436615].		* New IMAP accounts are set up with offline folders ''enabled'' by default now [https://bugzilla.mozilla.org/show_bug.cgi?id=436615].
	* Existing IMAP folders are quietly marked for offline use [https://bugzilla.mozilla.org/show_bug.cgi?id=385502]. Whether or not to change existing accounts to use offline synchronization will be covered by a [[#Migration Assistant\|migration UI]] for the final release.		* Existing IMAP folders are quietly marked for offline use [https://bugzilla.mozilla.org/show_bug.cgi?id=385502]. Whether or not to change existing accounts to use offline synchronization will be covered by a [[#Migration Assistant\|migration UI]] for the final release.
-	* If you don't want to keep offline copies, disable that either in the Account Settings → Synchronization & Storage (renamed from Offline & Disk Space [https://bugzilla.mozilla.org/show_bug.cgi?id=478605]) tab, or in the context menu of each folder in the Properties → Synchronization tab.	+	* You can also fine-tune the synchronization policy manually as follows:
-	* In the Advanced dialog of Message Synchronizing, you can select multiple folders with the mouse, or use the cursor keys (with Shift held down) to highlight a number of folders, then toggle their offline status with the Space bar all at once rather than individually.	+	** If you don't want to keep offline copies, disable that either in the Account Settings → Synchronization & Storage (renamed from Offline & Disk Space [https://bugzilla.mozilla.org/show_bug.cgi?id=478605]) tab, or in the context menu of each folder in the Properties → Synchronization tab.
-	* Current synchronization policy is to download and keep ''all'' content in offline copies. You can use the per-server settings in the Synchronization & Storage tab (or '''mail.server.default.autosync_max_age_days''' to change the default for all servers) to limit the amount of messages downloaded from the server and retained offline based on their date to avoid keeping copies of old messages offline [https://bugzilla.mozilla.org/show_bug.cgi?id=482476], [https://bugzilla.mozilla.org/show_bug.cgi?id=510707], [https://bugzilla.mozilla.org/show_bug.cgi?id=515842].	+	** In the Advanced dialog of Message Synchronizing, you can select multiple folders with the mouse, or use the cursor keys (with Shift held down) to highlight a number of folders, then toggle their offline status with the Space bar all at once rather than individually.
-	* Bugs are pending to also restrict retention of those copies by space [https://bugzilla.mozilla.org/show_bug.cgi?id=511118] and to limit the download bandwidth [https://bugzilla.mozilla.org/show_bug.cgi?id=506024]. For the upcoming 3.0 release, no disk-space limits can be specified and the full network bandwidth is utilized during synchronization.	+	** Current synchronization policy is to download and keep ''all'' content in offline copies. You can use the per-server settings in the Synchronization & Storage tab (or '''mail.server.default.autosync_max_age_days''' to change the default for all servers) to limit the amount of messages downloaded from the server and retained offline based on their date to avoid keeping copies of old messages offline [https://bugzilla.mozilla.org/show_bug.cgi?id=482476], [https://bugzilla.mozilla.org/show_bug.cgi?id=510707], [https://bugzilla.mozilla.org/show_bug.cgi?id=515842].
-	* You can restrict synchronization to messages viewed only (thus, not downloading preemptively) by setting '''mail.server.default.autosync_offline_stores''' or the server-specific variable to false [https://bugzilla.mozilla.org/show_bug.cgi?id=439731#c50], [https://bugzilla.mozilla.org/show_bug.cgi?id=508276]. This will also avoid problems with ISPs blocking an account when exceeding a certain download-bandwidth threshold.	+	** Bugs are pending to also restrict retention of those copies by space [https://bugzilla.mozilla.org/show_bug.cgi?id=511118] and to limit the download bandwidth [https://bugzilla.mozilla.org/show_bug.cgi?id=506024]. For the upcoming 3.0 release, no disk-space limits can be specified and the full network bandwidth is utilized during synchronization.
		+	** You can restrict synchronization to messages viewed only (thus, not downloading preemptively) by setting '''mail.server.default.autosync_offline_stores''' or the server-specific variable to false [https://bugzilla.mozilla.org/show_bug.cgi?id=439731#c50], [https://bugzilla.mozilla.org/show_bug.cgi?id=508276]. This will also avoid problems with ISPs blocking an account when exceeding a certain download-bandwidth threshold.
		+	* If you do ''not'' use synchronization, you may run into a problem when printing messages with attachments [https://bugzilla.mozilla.org/show_bug.cgi?id=529210]. In this case, you will see a hanging "Preparing..." notification. As a workaround, cancel the dialog with the '''x''' in the title bar, then either select View → Message Source or open the attachment(s). After that, you should be able to print that message.
	* The old Account Wizard has a new item to set up Gmail IMAP accounts [https://bugzilla.mozilla.org/show_bug.cgi?id=400931]. There are still some outstanding issues, so that's work in progress too [https://bugzilla.mozilla.org/show_bug.cgi?id=402793]. The setup UI is replaced by the auto-configuration dialogs.		* The old Account Wizard has a new item to set up Gmail IMAP accounts [https://bugzilla.mozilla.org/show_bug.cgi?id=400931]. There are still some outstanding issues, so that's work in progress too [https://bugzilla.mozilla.org/show_bug.cgi?id=402793]. The setup UI is replaced by the auto-configuration dialogs.
	* Note that Gmail maps messages to "labels" rather than the traditional folder concept. As a consequence, ''multiple'' copies of the same message may be held when offline storage is enabled (one for each label, e.g., "Inbox" and "All Mail"), thus increasing the disk space occupied [http://forums.mozillazine.org/viewtopic.php?f=29&t=1154855].		* Note that Gmail maps messages to "labels" rather than the traditional folder concept. As a consequence, ''multiple'' copies of the same message may be held when offline storage is enabled (one for each label, e.g., "Inbox" and "All Mail"), thus increasing the disk space occupied [http://forums.mozillazine.org/viewtopic.php?f=29&t=1154855].

Add emoticons

Tanstaafl — Tue, 17 Nov 2009 09:22:29 GMT

explained why different email clients see different things

Revision as of 09:22, 17 November 2009		Current revision
Line 2:		Line 2:

	Thunderbird doesn't provide a way to add more emoticons to the "insert a smiley face" list box used when composing a HTML message. You need to embed a .GIF file for the emoticon/smiley face in the message. However, the [https://addons.mozilla.org/thunderbird/addon/769 Smilie Inserter] and [https://addons.mozilla.org/thunderbird/749/ mailTagger] extensions for Thunderbird make it easier to do that. For SeaMonkey a modified version of [http://users.skynet.be/fa258499/hackedexts.html#mailtagger mailTagger] is available.		Thunderbird doesn't provide a way to add more emoticons to the "insert a smiley face" list box used when composing a HTML message. You need to embed a .GIF file for the emoticon/smiley face in the message. However, the [https://addons.mozilla.org/thunderbird/addon/769 Smilie Inserter] and [https://addons.mozilla.org/thunderbird/749/ mailTagger] extensions for Thunderbird make it easier to do that. For SeaMonkey a modified version of [http://users.skynet.be/fa258499/hackedexts.html#mailtagger mailTagger] is available.
		+
		+	When you add a emoticon using the "insert a smiley face" list box its actually stored as smiley face (text) characters in the message. Thunderbird displays any smiley face characters as a graphics image while other email clients display the smiley face characters as is. This is a built-in feature enabled by the mail.display_glyph setting and why what you see and other users see may differ. However, if you embed a .GIF file using one of the add-ons everybody sees a graphics image.

	[[Category:Issues (Thunderbird)]]		[[Category:Issues (Thunderbird)]]
	[[Category:Composing messages (Thunderbird)]]		[[Category:Composing messages (Thunderbird)]]

Extensions.checkCompatibility

Alice Wyman — Mon, 16 Nov 2009 14:15:36 GMT

/* Has an effect in */

Revision as of 14:15, 16 November 2009		Current revision
Line 4:		Line 4:
	This preference allows disabling of extension compatibility checking. This is useful if you are using alpha, beta or nightly (development) builds which Add-on authors do not yet support. However, enabling incompatible extensions may cause crashes or other malfunctions.		This preference allows disabling of extension compatibility checking. This is useful if you are using alpha, beta or nightly (development) builds which Add-on authors do not yet support. However, enabling incompatible extensions may cause crashes or other malfunctions.

-	Note: Starting with Gecko 1.9.2 applications (e.g., Firefox 3.6) this preference is no longer used; the new preference, '''extensions.checkcompatibility.<version>''' is used instead ([https://bugzilla.mozilla.org/show_bug.cgi?id=521905#c18 bug 521905]). "<version>" is the major release version of the application, including alpha and beta releases; for example: Firefox 3.6b2 -> '''extensions.checkCompatibility.3.6b''' Firefox 3.6 -> '''extensions.checkCompatibility.3.6''' and Firefox 3.6.1 -> '''extensions.checkCompatibility.3.6'''.	+	Starting with Gecko 1.9.2 applications (e.g., Firefox 3.6) this preference is no longer used; a new preference that includes the application version, '''extensions.checkcompatibility.<version>''' is used instead ([https://bugzilla.mozilla.org/show_bug.cgi?id=521905#c18 bug 521905]). "<version>" is the application version, including alpha and beta releases but excluding minor version updates. For example: Firefox 3.6b2 -> '''extensions.checkCompatibility.3.6b''' Firefox 3.6 -> '''extensions.checkCompatibility.3.6''' and Firefox 3.6.1 -> '''extensions.checkCompatibility.3.6'''.
-		+

	==Possible values and their effects==		==Possible values and their effects==
Line 35:		Line 34:

	==Has an effect in==		==Has an effect in==
-	* Firefox (all versions since 2.0b1 to 3.6b1 — removed from 3.6b2 and above)	+	* Firefox (all versions since 2.0b1 to 3.6b1) — removed from 3.6b2 ([[#Background\|see above]])
	* Thunderbird (all versions since 2.0a1)		* Thunderbird (all versions since 2.0a1)
	* SeaMonkey (all versions since 2.0a1)		* SeaMonkey (all versions since 2.0a1)
Line 41:		Line 40:
	==Related bugs==		==Related bugs==
	* [https://bugzilla.mozilla.org/show_bug.cgi?id=330895 Bug 330895 - Remove the use of the app.extensions.version pref]		* [https://bugzilla.mozilla.org/show_bug.cgi?id=330895 Bug 330895 - Remove the use of the app.extensions.version pref]
-	* https://bugzilla.mozilla.org/show_bug.cgi?id=521905 Bug 521905 - Make extensions.checkCompatibility be per-application-version]	+	* [https://bugzilla.mozilla.org/show_bug.cgi?id=521905 Bug 521905 - Make extensions.checkCompatibility be per-application-version]

	==Related preferences==		==Related preferences==

Updating add-ons

Alice Wyman — Mon, 16 Nov 2009 13:33:48 GMT

/* Completely disabling the compatibility check */ new preference, '''extensions.checkcompatibility.<version>''' is now used in Gecko 1.9.2 - bug 521905

Revision as of 13:33, 16 November 2009		Current revision
Line 22:		Line 22:
	# Name: extensions.checkCompatibility		# Name: extensions.checkCompatibility
	# Value: false		# Value: false
		+
		+	'''Note:''' Starting with Gecko 1.9.2 applications (e.g., Firefox 3.6) [[extensions.checkCompatibility]] is no longer used; the new preference, '''extensions.checkcompatibility.<version>''' is used instead ([https://bugzilla.mozilla.org/show_bug.cgi?id=521905#c18 bug 521905]). "<version>" is the application version, including alpha and beta releases but excluding minor version updates. For example: Firefox 3.6b2 -> '''extensions.checkCompatibility.3.6b''' Firefox 3.6 -> '''extensions.checkCompatibility.3.6''' and Firefox 3.6.1 -> '''extensions.checkCompatibility.3.6'''.
		+

	When extension compatibility checking is disabled the Add-ons Manager will display an alert bar with the message, ''Add-on compatibility checking is disabled. You may have incompatible add-ons.'' with a button to re-enable it, as shown here in SeaMonkey 2.		When extension compatibility checking is disabled the Add-ons Manager will display an alert bar with the message, ''Add-on compatibility checking is disabled. You may have incompatible add-ons.'' with a button to re-enable it, as shown here in SeaMonkey 2.

Extensions.checkCompatibility

Alice Wyman — Mon, 16 Nov 2009 13:25:38 GMT

Bug 521905 - Make extensions.checkCompatibility be per-application-version

Revision as of 13:25, 16 November 2009		Current revision
Line 3:		Line 3:
	==Background==		==Background==
	This preference allows disabling of extension compatibility checking. This is useful if you are using alpha, beta or nightly (development) builds which Add-on authors do not yet support. However, enabling incompatible extensions may cause crashes or other malfunctions.		This preference allows disabling of extension compatibility checking. This is useful if you are using alpha, beta or nightly (development) builds which Add-on authors do not yet support. However, enabling incompatible extensions may cause crashes or other malfunctions.
		+
		+	Note: Starting with Gecko 1.9.2 applications (e.g., Firefox 3.6) this preference is no longer used; the new preference, '''extensions.checkcompatibility.<version>''' is used instead ([https://bugzilla.mozilla.org/show_bug.cgi?id=521905#c18 bug 521905]). "<version>" is the major release version of the application, including alpha and beta releases; for example: Firefox 3.6b2 -> '''extensions.checkCompatibility.3.6b''' Firefox 3.6 -> '''extensions.checkCompatibility.3.6''' and Firefox 3.6.1 -> '''extensions.checkCompatibility.3.6'''.
		+

	==Possible values and their effects==		==Possible values and their effects==
Line 32:		Line 35:

	==Has an effect in==		==Has an effect in==
-	* Firefox (all versions since 2.0b1)	+	* Firefox (all versions since 2.0b1 to 3.6b1 — removed from 3.6b2 and above)
	* Thunderbird (all versions since 2.0a1)		* Thunderbird (all versions since 2.0a1)
	* SeaMonkey (all versions since 2.0a1)		* SeaMonkey (all versions since 2.0a1)
Line 38:		Line 41:
	==Related bugs==		==Related bugs==
	* [https://bugzilla.mozilla.org/show_bug.cgi?id=330895 Bug 330895 - Remove the use of the app.extensions.version pref]		* [https://bugzilla.mozilla.org/show_bug.cgi?id=330895 Bug 330895 - Remove the use of the app.extensions.version pref]
		+	* https://bugzilla.mozilla.org/show_bug.cgi?id=521905 Bug 521905 - Make extensions.checkCompatibility be per-application-version]

	==Related preferences==		==Related preferences==

Parental controls

Alice Wyman — Mon, 16 Nov 2009 10:57:30 GMT

added Windows 7 information, external links

Revision as of 10:57, 16 November 2009		Current revision
Line 41:		Line 41:

	== Other solutions ==		== Other solutions ==
-	* Windows Vista includes parental controls (read [http://windowshelp.microsoft.com/windows/en-us/help/585539d0-0862-41e4-9b39-53467648efc51033.mspx this] for setting them up). Starting in Firefox 3, some Windows Vista parental controls are honored (currently for disabling file downloads). See [http://starkravingfinkle.org/blog/2008/05/firefox-3-parental-controls/ this blog post] and [https://bugzilla.mozilla.org/show_bug.cgi?id=355554 bug 355554] for more information.	+	* Windows 7 and Vista include parental controls (read [http://windowshelp.microsoft.com/windows/en-us/help/585539d0-0862-41e4-9b39-53467648efc51033.mspx this for Vista] and [http://windows.microsoft.com/en-us/windows7/Set-up-Parental-Controls this for Windows 7] for setting them up). For more information on Windows parental controls in Firefox 3, see [http://starkravingfinkle.org/blog/2008/05/firefox-3-parental-controls/ this blog post] and [https://bugzilla.mozilla.org/show_bug.cgi?id=355554 bug 355554].
	*[http://www.opendns.com/ OpenDNS] is a free service that protects your entire network, including your browser, from websites based on criteria you choose.		*[http://www.opendns.com/ OpenDNS] is a free service that protects your entire network, including your browser, from websites based on criteria you choose.
	*[http://forums.mozillazine.org/viewtopic.php?t=338572 How to block content, parental controls, Surf anonymously] (MozillaZine forum thread)		*[http://forums.mozillazine.org/viewtopic.php?t=338572 How to block content, parental controls, Surf anonymously] (MozillaZine forum thread)
Line 53:		Line 53:
	*[http://support.mozilla.com/kb/Parental+controls Parental controls (Firefox Support)]		*[http://support.mozilla.com/kb/Parental+controls Parental controls (Firefox Support)]
	*[http://starkravingfinkle.org/blog/2008/05/firefox-3-parental-controls/ Firefox 3 – Parental Controls (Mark Finkle’s Weblog)]		*[http://starkravingfinkle.org/blog/2008/05/firefox-3-parental-controls/ Firefox 3 – Parental Controls (Mark Finkle’s Weblog)]
		+	*[http://www.microsoft.com/windows/windows-7/features/parental-controls.aspx Windows 7 Features: Parental Controls] at microsoft.com
		+	*[http://www.microsoft.com/windows/windows-vista/features/parental-controls.aspx Explore the features: Parental controls (on Windows Vista)] at microsoft.com

	===Related bug reports===		===Related bug reports===

Revision as of 10:47, 21 November 2009		Current revision
Line 9:		Line 9:
	#Delete the [[downloads.rdf]] file (it will be regenerated when needed).		#Delete the [[downloads.rdf]] file (it will be regenerated when needed).
	'''Firefox 3:''' Starting in Firefox 3, download history is stored in the [[downloads.sqlite]] file instead of downloads.rdf. [https://bugzilla.mozilla.org/show_bug.cgi?id=380250] Because of improvements in Firefox 3 data storage, there should be little or no need to manually delete the download history. [http://developer.mozilla.org/en/docs/Download_Manager_improvements_in_Firefox_3] If you delete the downloads.sqlite file, you should also delete downloads.rdf, if it exists.		'''Firefox 3:''' Starting in Firefox 3, download history is stored in the [[downloads.sqlite]] file instead of downloads.rdf. [https://bugzilla.mozilla.org/show_bug.cgi?id=380250] Because of improvements in Firefox 3 data storage, there should be little or no need to manually delete the download history. [http://developer.mozilla.org/en/docs/Download_Manager_improvements_in_Firefox_3] If you delete the downloads.sqlite file, you should also delete downloads.rdf, if it exists.
-
	===Prevention===		===Prevention===
-	You may be able to prevent this problem by setting Firefox not to save a download history. In Firefox 2 and above, click "[[Menu differences in Windows, Linux, and Mac\|Tools -> Options]] -> Privacy / History" and uncheck "Remember what I've downloaded".	+	If clearing the download history resolves the issue, you can set Firefox to not save a download history in your "Privacy" options for History. In Firefox 2 and above, click "[[Menu differences in Windows, Linux, and Mac\|Tools -> Options]] -> Privacy". In Firefox 3.0 and below, uncheck "Remember what I've downloaded". In Firefox 3.5 and above, set "Firefox will:" to "Use custom settings for history" and then uncheck "Remember download history". However, this will automatically clear the Downloads window, leaving it empty after each download is completed. As an alternative, you can set Firefox to clear the download history whenever you close Firefox:
-	As an alternative, under "Privacy / Private Data" select "Always clear my private data when I close Firefox", then click the "Settings..." button and select "Download History" in the "Clear Private Data" window.	+	*In Firefox 3.0 and below: Under "Privacy / Private Data" select "Always clear my private data when I close Firefox", click the "Settings..." button and select "Download History" in the "Clear Private Data" window.
		+	*In Firefox 3.5 and above: Under "Privacy / History", select "Firefox will -> Use custom settings for history", then select "Clear history when Firefox closes", click the "Settings..." button and select "Download History" in the "Settings for Clearing History" window.

	==Choose a different download folder==		==Choose a different download folder==
	Firefox will automatically download files to a default location (e.g., to the Desktop or, depending on your operating system, to a special "Downloads" folder) unless you've selected a different download folder or you've set Firefox to ask where to save every file. [https://bugzilla.mozilla.org/show_bug.cgi?id=384068] [https://bugzilla.mozilla.org/show_bug.cgi?id=308073] [https://bugzilla.mozilla.org/show_bug.cgi?id=475830] If downloads fail or if [[Firefox hangs#Hang downloading files\|Firefox hangs downloading files]] it may be related to the download location; for example, the download folder may contain a lot of images [http://forums.mozillazine.org/viewtopic.php?p=2429231#2429231], may be corrupt or inaccessible [https://support.mozilla.com/en-US/forum/1/470546#threadId473828] or the folder may no longer exist. [https://bugzilla.mozilla.org/show_bug.cgi?id=429827] [http://groups.google.com/group/netscape.public.mozilla.browser/browse_thread/thread/6758ae8c0f3bd9a/7eb2d1073e91b35a]		Firefox will automatically download files to a default location (e.g., to the Desktop or, depending on your operating system, to a special "Downloads" folder) unless you've selected a different download folder or you've set Firefox to ask where to save every file. [https://bugzilla.mozilla.org/show_bug.cgi?id=384068] [https://bugzilla.mozilla.org/show_bug.cgi?id=308073] [https://bugzilla.mozilla.org/show_bug.cgi?id=475830] If downloads fail or if [[Firefox hangs#Hang downloading files\|Firefox hangs downloading files]] it may be related to the download location; for example, the download folder may contain a lot of images [http://forums.mozillazine.org/viewtopic.php?p=2429231#2429231], may be corrupt or inaccessible [https://support.mozilla.com/en-US/forum/1/470546#threadId473828] or the folder may no longer exist. [https://bugzilla.mozilla.org/show_bug.cgi?id=429827] [http://groups.google.com/group/netscape.public.mozilla.browser/browse_thread/thread/6758ae8c0f3bd9a/7eb2d1073e91b35a]
	*To fix problems related to the last-selected download folder, open [[about:config]], find the '''browser.download.lastDir''' preference, open the context (right-click) menu and select "Reset".		*To fix problems related to the last-selected download folder, open [[about:config]], find the '''browser.download.lastDir''' preference, open the context (right-click) menu and select "Reset".
-	*To choose a different download folder, go to "[[Menu differences in Windows, Linux, and Mac\|Tools -> Options]] -> Main / Downloads", select "Save files to" (if not already selected) and click the "Browse" button ("Choose" button on Mac OS X).	+	*To choose a different download folder, go to "[[Menu differences in Windows, Linux, and Mac\|Tools -> Options]]" and under "Main / Downloads" ("General / Downloads" in Firefox 3.6), select "Save files to" (if not already selected) and click the "Browse" button ("Choose" button on Mac OS X).

	==Reset download folder ==		==Reset download folder ==
	Firefox may have lost track of which folder to use for the download directory. Symptoms would include "File - > Save Page As" and the "Save Image As" and "Save Link As" right-click context menu options not functioning or nothing downloading when you select the "Save" option in the Firefox "Opening" dialog box [http://forums.mozillazine.org/viewtopic.php?p=2713560#2713560] [https://bugzilla.mozilla.org/show_bug.cgi?id=443006]		Firefox may have lost track of which folder to use for the download directory. Symptoms would include "File - > Save Page As" and the "Save Image As" and "Save Link As" right-click context menu options not functioning or nothing downloading when you select the "Save" option in the Firefox "Opening" dialog box [http://forums.mozillazine.org/viewtopic.php?p=2713560#2713560] [https://bugzilla.mozilla.org/show_bug.cgi?id=443006]

-	The solution may be as simple as choosing a different download folder, then going back and re-selecting your preferred download settings in Firefox [[Menu differences in Windows, Linux, and Mac\|Tools -> Options]] under "Main / Downloads". For example, if "Always ask me where to save files" is selected, select "Save files to" and choose a download folder, then go back and re-select "Always ask me where to save files". [http://forums.mozillazine.org/viewtopic.php?p=2962471#2962471]	+	The solution may be as simple as choosing a different download folder, then going back and re-selecting your preferred download settings in Firefox [[Menu differences in Windows, Linux, and Mac\|Tools -> Options]] under "Main / Downloads" ("General / Downloads" in Firefox 3.6). For example, if "Always ask me where to save files" is selected, select "Save files to" and choose a download folder, then go back and re-select "Always ask me where to save files". [http://forums.mozillazine.org/viewtopic.php?p=2962471#2962471]

	If you still have problems you can restore the default Firefox download folder settings as follows:		If you still have problems you can restore the default Firefox download folder settings as follows: