RealPlayer: Difference between revisions

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Windows users have two choices for playing RealMedia: the official [http://www.real.com/ Real Player] or the ad-free [http://www.free-codecs.com/download/Real_Alternative.htm Real Alternative].  Both will work in Firefox and Mozilla Suite, but  
{{plugin-warning|name=RealPlayer|security-text=at [http://service.real.com/realplayer/security/03162006_player/en/ Real's website]}}
Real Alternative version 1.32 or later has the advantage of including a "modified plugin" that  overcomes a problem with incorrect coding on certain webpages containing embedded Real media, as explained [http://forums.mozillazine.org/viewtopic.php?t=206215#mod here].
 
Windows users have two choices for playing RealMedia: the official [http://www.real.com/ Real Player] or the ad-free [http://www.free-codecs.com/download/Real_Alternative.htm Real Alternative].  Both will work in Firefox and SeaMonkey, but Real Alternative version 1.32 or later has the advantage of including a "modified plugin" that  overcomes a problem with incorrect coding on certain webpages containing embedded Real media, as explained [http://forums.mozillazine.org/viewtopic.php?t=206215#mod here].
 
==Installation==
==Installation==
* Remove any older versions which may be on your system.  
* Remove any older versions which may be on your system.  
* Download the Real Player or Real Alternative installer.  
* Download the Real Player or Real Alternative installer.  
* Close all instances of Firefox or Mozilla Suite and any other unnecessary programs.
* Close all instances of Firefox or SeaMonkey and any other unnecessary programs.
* Run the setup program.  
* Run the setup program.  
* If installing Real Alternative, make sure that the "Firefox/Mozilla/Netscape/Opera Plugin" is checked when selecting which components to install.  
* If installing Real Alternative, make sure that the "Firefox/Mozilla/Netscape/Opera Plugin" is checked when selecting which components to install.  


===Testing===
After the Player installation is complete, start Firefox/SeaMonkey and enter about:plugins into the [[:Category:Location Bar]]. "RealPlayer(tm) G2 LiveConnect-Enabled Plug-In (32-bit)" and should be listed.
After the Player installation is complete, start Firefox/Mozilla Suite and enter about:plugins into the [[Location Bar]]. "RealPlayer(tm) G2 LiveConnect-Enabled Plug-In (32-bit)" and should be listed. You can test your player [http://jrzycrim.sitesled.com/mozilla/real/realmodtest.html here].


==Windows Plugin issues==
==RealPlayer Browser Record Plugin extension==
===Plugin not recognized===
RealPlayer includes a Web Download & Recording feature that adds a Browser Record Plugin add-on,  which despite the name is actually an extension, not a plugin, and appears in the Firefox or SeaMonkey Add-ons Manager Extensions list. This extension has been known to cause issues with [[Flash]] content or other problems in Mozilla browsers (see the [[Problematic extensions#RealPlayer_Browser_Record_Plugin|Problematic extensions]] article).  You can disable the extension in the Add-ons Manager or you can remove it by  turning off the Web Download & Recording feature in RealPlayer (open RealPlayer, go to "Preferences -> Download & Recording" and uncheck "Enable Web Download & Recording for these installed browsers", then click OK, close RealPlayer). If you turn off Web Download & Recording in RealPlayer preferences, the RealPlayer Browser Record Plugin will be removed from the Add-ons Manager Extensions list when you next start Firefox or SeaMonkey. [https://bugzilla.mozilla.org/show_bug.cgi?id=763459#c19] [https://bugzilla.mozilla.org/show_bug.cgi?id=764210#c24]   
If you install Firefox or Mozilla Suite after having installed RealPlayer and the Real Player plugin is not recognized, you will need to copy these two files:
*Copy "nppl3260.xpt" from <code>C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.xpt</code> to the Mozilla Firefox or Mozilla Suite [[installation directory]] "components" folder
*Copy "nppl3260.dll" from <code>C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll</code> to the Mozilla Firefox or Mozilla Suite [[installation directory]] "plugins" folder.  
An alternate method would be to reinstall RealPlayer.


===Plug-in present, but still get Missing Plugin Alert===
===Flash Protected Mode issues===
The plug-in included with Real Player 10.5 only lists the .rpm file type (Real Player playlist) since the proper way to embed Real Media is to list the files to be played in a playlist file and play that. If the file to be played is not a .rpm file or if the type attribute is not specified as "audio/x-pn-realaudio-plugin" in the html embed or object tag, ra, rm and ram file types will not play.
Starting in Flash Player 11.3, the [[Flash]] plugin used in current versions of Firefox and SeaMonkey runs in a [http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html Protected Mode] on Windows Vista and above.  Conflicts with RealPlayer's Web Download & Recording feature and this new security feature can cause ''An error occurred.  Please try again later'' messages at YouTube, videos on other sites may fail to display or you may have other problems with Flash content. Because of these issues, the RealPlayer Browser Record Plugin extension was added to the [https://addons.mozilla.org/blocked/ Add-ons Blocklist] on June 12-14, 2012 for versions 15.0.4 and below.  [https://addons.mozilla.org/en-US/firefox/blocked/i107] [https://bugzilla.mozilla.org/show_bug.cgi?id=764210#c35]  Version 15.0.5 was blocklisted on July 10, 2012.  [https://addons.mozilla.org/en-US/firefox/blocked/i111] [https://bugzilla.mozilla.org/show_bug.cgi?id=771802]  Updating to RealPlayer 15.0.6 (or above) should resolve these issues and allow you to continue using the RealPlayer Browser Record Plugin extension with Firefox or SeaMonkey.  Alternately, you can use following workaround:


The modified plugin is a work-around for this specific problem. Instead of relying solely on the "audio/x-pn-realaudio-plugin" mime type, the plugin recognizes the additional Real Media file types, enabling pages missing the type attribute to function. Real Alternative includes the modified plug-in file, so if you use that this step is not needed.
'''Before doing this, you should [https://real.custhelp.com/app/answers/detail/a_id/8878/kw/install%20realplayer/p/9 update RealPlayer to the latest version] (15.0.6 or above)  to see if that resolves your issue.'''  [https://bugzilla.mozilla.org/show_bug.cgi?id=763459#c28]  [http://forums.mozillazine.org/viewtopic.php?f=38&t=2489423&p=12184925#p12184925] [https://bugzilla.mozilla.org/show_bug.cgi?id=764210] [https://bugzilla.mozilla.org/show_bug.cgi?id=763459#c28] [https://real.custhelp.com/app/answers/detail/a_id/9930/~/realplayer-plugin-blocked-by-firefox] [http://forums.mozillazine.org/viewtopic.php?f=38&t=2489423&p=12184925#p12184925]


NOTE: The modified plugin works with Real Player 10.5 only - it will not work correctly with newer or older versions.
*[[Flash#Disabling_Protected_Mode_in_Flash_11.3|Disable Protected Mode in Flash 11.3 or above]].  For more information, see [[Flash#Flash Protected Mode issues on Windows Vista and above|Flash Protected Mode issues on Windows Vista and above]].  


* Download the modified Real Player Plug-In to a convenient location such as your desktop: [[http://jrzycrim.sitesled.com/mozilla/plugins/nppl3260.zip >>nppl3260.zip<<]] (Alternate Download: [[http://members.aol.com/jrzycrim01/mozilla/real/nppl3260.zip >>nppl3260.zip<<]])
You can then turn on "Web Download & Recording" in RealPlayer preferences (if you turned it off) and you can re-enable the RealPlayer Browser Record Plugin extension from the Add-ons Manager Extensions list (if it's disabled).
* Close Firefox
* Navigate to the Mozilla Firefox or Mozilla Suite [[installation directory]] "plugins" folder.
* Back up the existing nppl3260.dll file.
** Right click in an empty location of the window and select "New > Folder".
** Name the newly created folder "Backup".
** Left click and Drag nppl3260.dll into the new folder.
* Extract the modified nppl3260.dll from the ZIP file downloaded in the first step.
* Drag the modified nppl3260.dll into the plugins folder.
* Start Firefox


===Vanishing Controls===
==Windows plugin issues==
The Windows Plugin for Firefox had a problem whereby after using a control button it would vanish. If you are still experiencing this you should install the latest version of RealPlayer. You may also then need to follow the manual steps described above to apply the fix.
===Plugin crashes===
In recent Mozilla browsers (e.g., Firefox 4 and above)  the RealPlayer G2 LiveConnect-Enabled Plug-In (file name: "nppl3260.dll") will crash on sites with embedded Real Media such as the [http://www.slp3d2.com/launchsiteglobal/test.cfm Test your Real media player] page at www.slp3d2.com linked from [[Testing plugins]] (see bugs [https://bugzilla.mozilla.org/show_bug.cgi?id=667399 667399] and [https://bugzilla.mozilla.org/show_bug.cgi?id=460864 460864]). You can disable the "RealPlayer(tm) G2 LiveConnect-Enabled Plug-In" in the Add-ons manager Plugins list to avoid such crashes. Note: Direct links to Real Media files (such as [http://www.slp3d.com/ram/slp3d.ram this .ram file]  can still be opened in the RealPlayer application itself, even though the plugin is disabled.


==External Links==
==External Links==
* [http://forums.mozillazine.org/viewtopic.php?t=206215 Real Media Guide for Windows] 
* [http://www.real.com/freeplayer/?rppr=rnwk RealPlayer Download Page]  
* [http://www.real.com/freeplayer/?rppr=rnwk RealPlayer Download Page]
* [http://www.free-codecs.com/Real_Alternative_download.htm Real Alternative Download Page]
* [http://www.free-codecs.com/Real_Alternative_download.htm Real Alternative Download Page]
* [http://www.bbc.co.uk/radio/audiohelp_nix.shtml BBC Advice for Unix/Linux users]
* [http://www.bbc.co.uk/radio/audiohelp_nix.shtml BBC Advice for Unix/Linux users]


[[Category:Plugins]]
[[Category:Plugins]]
[[Category:Page display]]
[[Category:Websites]]

Latest revision as of 19:08, 17 January 2015

Windows users have two choices for playing RealMedia: the official Real Player or the ad-free Real Alternative. Both will work in Firefox and SeaMonkey, but Real Alternative version 1.32 or later has the advantage of including a "modified plugin" that overcomes a problem with incorrect coding on certain webpages containing embedded Real media, as explained here.

Installation

  • Remove any older versions which may be on your system.
  • Download the Real Player or Real Alternative installer.
  • Close all instances of Firefox or SeaMonkey and any other unnecessary programs.
  • Run the setup program.
  • If installing Real Alternative, make sure that the "Firefox/Mozilla/Netscape/Opera Plugin" is checked when selecting which components to install.

After the Player installation is complete, start Firefox/SeaMonkey and enter about:plugins into the Category:Location Bar. "RealPlayer(tm) G2 LiveConnect-Enabled Plug-In (32-bit)" and should be listed.

RealPlayer Browser Record Plugin extension

RealPlayer includes a Web Download & Recording feature that adds a Browser Record Plugin add-on, which despite the name is actually an extension, not a plugin, and appears in the Firefox or SeaMonkey Add-ons Manager Extensions list. This extension has been known to cause issues with Flash content or other problems in Mozilla browsers (see the Problematic extensions article). You can disable the extension in the Add-ons Manager or you can remove it by turning off the Web Download & Recording feature in RealPlayer (open RealPlayer, go to "Preferences -> Download & Recording" and uncheck "Enable Web Download & Recording for these installed browsers", then click OK, close RealPlayer). If you turn off Web Download & Recording in RealPlayer preferences, the RealPlayer Browser Record Plugin will be removed from the Add-ons Manager Extensions list when you next start Firefox or SeaMonkey. [1] [2]

Flash Protected Mode issues

Starting in Flash Player 11.3, the Flash plugin used in current versions of Firefox and SeaMonkey runs in a Protected Mode on Windows Vista and above. Conflicts with RealPlayer's Web Download & Recording feature and this new security feature can cause An error occurred. Please try again later messages at YouTube, videos on other sites may fail to display or you may have other problems with Flash content. Because of these issues, the RealPlayer Browser Record Plugin extension was added to the Add-ons Blocklist on June 12-14, 2012 for versions 15.0.4 and below. [3] [4] Version 15.0.5 was blocklisted on July 10, 2012. [5] [6] Updating to RealPlayer 15.0.6 (or above) should resolve these issues and allow you to continue using the RealPlayer Browser Record Plugin extension with Firefox or SeaMonkey. Alternately, you can use following workaround:

Before doing this, you should update RealPlayer to the latest version (15.0.6 or above) to see if that resolves your issue. [7] [8] [9] [10] [11] [12]

You can then turn on "Web Download & Recording" in RealPlayer preferences (if you turned it off) and you can re-enable the RealPlayer Browser Record Plugin extension from the Add-ons Manager Extensions list (if it's disabled).

Windows plugin issues

Plugin crashes

In recent Mozilla browsers (e.g., Firefox 4 and above) the RealPlayer G2 LiveConnect-Enabled Plug-In (file name: "nppl3260.dll") will crash on sites with embedded Real Media such as the Test your Real media player page at www.slp3d2.com linked from Testing plugins (see bugs 667399 and 460864). You can disable the "RealPlayer(tm) G2 LiveConnect-Enabled Plug-In" in the Add-ons manager Plugins list to avoid such crashes. Note: Direct links to Real Media files (such as this .ram file can still be opened in the RealPlayer application itself, even though the plugin is disabled.

External Links