Password not remembered - Thunderbird: Difference between revisions

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Revision as of 23:06, 11 February 2007

Server is down

If a server is down, Thunderbird will forget your password and will keep asking you to re-enter it till it connects to the server or until you Cancel, whichever comes first. Sometimes when a server comes back up after a connection failure, Thunderbird will never log in to the server no matter what you enter. If this occurs, delete the perfectly good saved password using tools -> options -> passwords -> view saved passwords -> show passwords. The next time Thunderbird prompts you for the password, enter it, and check the checkbox to save the password using the password manager.

Several people have reported working around this problem with the Yahoo/Verizon SMTP server by replacing the mail server name with its IP address. Note that you will get an unrelated error (such as timeout or server unreachable) if you do this and someday they change the server address.

If one of your subscribed groups is write-only, as is normal on University Assignment Folders (for on-line students) the error that the server generates will prevent Thunderbird from EVER remembering your username or your password. One work-around is to unsubscribe to that folder, and use web-access to post to that folder. This is not too bad because it is usually only once a week or so that you need to post.

No checkbox to remember passwords

It can happen that you will find no checkbox in Thunderbird to remember passwords. To change this, you will need to edit the prefs.js file, located in the Thunderbird profile folder.

  1. Close Thunderbird and open the prefs.js file in Notepad or another editor (make a backup copy of prefs.js first, as a precaution).
  2. Find the following line: user_pref("signon.rememberSignons", false);
  3. Change the value from false to true.
  4. Close the Notepad or editor window and save changes.
  5. On the next startup of Thunderbird you should find the checkbox for remembering the password in the password manager.

Instead of editing prefs.js, you can change the same setting via about:config.

See also

External links