Password not remembered - Thunderbird: Difference between revisions

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(signons file never used in Thunderbird as far as I can tell.)
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===Server is down===
===Server is down===


If a server is down, Thunderbird will forget your password and will keep asking you to re-enter it till it connects to the server or until you Cancel, whichever comes first.
If a server is down, Thunderbird will forget your password and will keep asking you to re-enter it till it connects to the server or until you Cancel, whichever comes first. Sometimes when a server comes back up after a connection failure it will never login to the server no matter what you enter. If this occurs delete the perfectly good saved password using tools -> options -> passwords -> view saved passwords -> show passwords. The next time it prompts you for the password enter it, and check the checkbox to save the password using the password manager.


If one of your subscribed groups is write-only, as is normal on University Assignment Folders (for on-line students) the error that the server generates will prevent Thunderbird from EVER remembering your username or your password. The work-around I use is to unsubscribe to that folder, and use web-access to post to that folder. This is not too bad because it is usually only once a week or so that you need to post.
If one of your subscribed groups is write-only, as is normal on University Assignment Folders (for on-line students) the error that the server generates will prevent Thunderbird from EVER remembering your username or your password. One work-around is to unsubscribe to that folder, and use web-access to post to that folder. This is not too bad because it is usually only once a week or so that you need to post.


===No checkbox to remember passwords===
===No checkbox to remember passwords===
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Instead of editing prefs.js, you can change the same setting via [[about:config]].
Instead of editing prefs.js, you can change the same setting via [[about:config]].
===Wrong Password===
If you have accidently put the wrong password in, delete the signons file in [[Profile_folder#Thunderbird | Thunderbird profile folder]].  remembering to close Thunderbird before deleting.


[[Category:Issues (Thunderbird)]]
[[Category:Issues (Thunderbird)]]
[[Category:Privacy and security (Thunderbird)]]
[[Category:Privacy and security (Thunderbird)]]

Revision as of 04:24, 22 January 2006

Server is down

If a server is down, Thunderbird will forget your password and will keep asking you to re-enter it till it connects to the server or until you Cancel, whichever comes first. Sometimes when a server comes back up after a connection failure it will never login to the server no matter what you enter. If this occurs delete the perfectly good saved password using tools -> options -> passwords -> view saved passwords -> show passwords. The next time it prompts you for the password enter it, and check the checkbox to save the password using the password manager.

If one of your subscribed groups is write-only, as is normal on University Assignment Folders (for on-line students) the error that the server generates will prevent Thunderbird from EVER remembering your username or your password. One work-around is to unsubscribe to that folder, and use web-access to post to that folder. This is not too bad because it is usually only once a week or so that you need to post.

No checkbox to remember passwords

It can happen that you will find no checkbox in Thunderbird to remember passwords. To change this, you will need to edit the prefs.js file, located in the Thunderbird profile folder.

  1. Close Thunderbird and open the prefs.js file in Notepad or another editor (make a backup copy of prefs.js first, as a precaution).
  2. Find the following line: user_pref("signon.rememberSignons", false);
  3. Change the value from false to true.
  4. Close the Notepad or editor window and save changes.
  5. On the next startup of Thunderbird you should find the checkbox for remembering the password in the password manager.

Instead of editing prefs.js, you can change the same setting via about:config.