|
|
(5 intermediate revisions by 5 users not shown) |
Line 1: |
Line 1: |
| === Mozilla will not start ===
| | #redirect [[Standard diagnostic - SeaMonkey]] |
| | |
| This can be caused by any number of reasons (corrupt profile, incompatible extension or a computer crash). If you have tried to create a new profile and feel that a completely new and clean install is required this is how you should do it:
| |
| | |
| . Backup your [[Profile Folder | Profile]]
| |
| | |
| . Start mozilla and move any mail in incoming folders to a local folder (important)
| |
| | |
| . Uninstall Mozilla
| |
| | |
| . Delete the GRE directory (folder) (important)
| |
| (C:\Program Files\Common Files\mozilla.org\GRE - in Windows)
| |
| | |
| . Delete the Mozilla installation directory (software folder)
| |
| | |
| . Reinstall Mozilla and configure it
| |
| | |
| . Copy the files back from your backup [[Profile Folder | Profile]] to the new profile
| |
| (prefs.js and/or user.js should not be copied since the old paths are stored in there and if Mozilla is not working correctly chances are that the might be corrupt)
| |
| | |
| '''To get your favorites/bookmarks, mail, cookies and username/password back you should copy the following files/folders:'''
| |
| | |
| abook.mab - addressbook
| |
| | |
| bookmarks.html - bookmarks
| |
| | |
| cookies.txt - cookies
| |
| | |
| cookperm.txt - permission, cookies
| |
| | |
| key3.db - Usernam/passwords
| |
| | |
| 12345678.s - (named randomly) usernames/passwords
| |
| | |
| training.dat - trained spamfilter
| |
| | |
| <DIR> Mail - your mail
| |
| | |
| <DIR> News - your news
| |
| | |
| Additional information on [[Profile Folder | Profile]]
| |