Mozilla Suite : Issues : Connect
From MozillaZine Knowledge Base
Mozilla Suite will not connect to any site
If you are using a firewall - check its settings so that Mozilla Suite is allowed to connect.
Note: Even a deactivated firewall (software) may block traffic.
If you are using a proxy - check the settings. If things are working with Internet Explorer or any other browsers - transfer the settings from there to Mozilla Suite.
When Mozilla Suite accesses a secure site or mail server, it needs to access the Personal Security Manager (PSM), but some firewalls mistake the internal communication as an attempt to set up a local server. If you are prompted about this, you may safely grant Mozilla Suite access.
Other things to check:
- Is this a problem with the Internet connection, your ISP having problems?
- Have you cleared the cache?
- Have you tried the standard diagnostic?