Mozilla Suite : Issues : Connect

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Revision as of 01:20, 6 July 2005 by Np (talk | contribs) (added link to standard diagnostic)
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Mozilla Suite will not connect to any site

If you are using a firewall - check its settings so that Mozilla Suite is allowed to connect.

Note: Even a deactivated firewall (software) may block traffic.

If you are using a proxy - check the settings. If things are working with Internet Explorer or any other browsers - transfer the settings from there to Mozilla Suite.

When Mozilla Suite accesses a secure site or mail server, it needs to access the Personal Security Manager (PSM), but some firewalls mistake the internal communication as an attempt to set up a local server. If you are prompted about this, you may safely grant Mozilla Suite access.

Other things to check:

  • Is this a problem with the Internet connection, your ISP having problems?
  • Have you cleared the cache?
  • Have you tried the standard diagnostic?