Mozilla Suite : Issues : Connect: Difference between revisions
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* Is this a problem with the Internet connection, your ISP having problems? | * Is this a problem with the Internet connection, your ISP having problems? | ||
* | * Have you cleared the cache? | ||
* | * Have you tried the [[standard diagnostic]]? | ||
Revision as of 01:20, 6 July 2005
Mozilla Suite will not connect to any site
If you are using a firewall - check its settings so that Mozilla Suite is allowed to connect.
Note: Even a deactivated firewall (software) may block traffic.
If you are using a proxy - check the settings. If things are working with Internet Explorer or any other browsers - transfer the settings from there to Mozilla Suite.
When Mozilla Suite accesses a secure site or mail server, it needs to access the Personal Security Manager (PSM), but some firewalls mistake the internal communication as an attempt to set up a local server. If you are prompted about this, you may safely grant Mozilla Suite access.
Other things to check:
- Is this a problem with the Internet connection, your ISP having problems?
- Have you cleared the cache?
- Have you tried the standard diagnostic?
