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A knowledge base account is not needed to ask for help or to discuss your problem - please post in the MozillaZine forums instead. MozillaZine is not run by or formally associated with Mozilla, despite the similarity in names and the fact that the Mozilla.org support page links to our website. We are an independent user community site. If you want to report a bug or complain about how something works (enhancement requests are legitimate bug reports) please use Mozilla's bug reporting system .

Anyone can get a knowledge base account. The only reason for the registration process is to help combat spam. The account will let you edit or create articles on our wiki. You don't need it to read the articles.

If you have a MozillaZine forum account, it's recommended that you request a knowledge base account in the Moderation / Spam / Registration / Login Activation Requests thread in the MozillaZine Site Discussion forum. Please mention what username you'd prefer. Otherwise, you can send an email message to mozillaZineKB AT gmail DOT com to request a knowledge base account. You'll usually get a reply within 24 hours if you use the forum thread. If you send an email it will typically take at least a couple of days.

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