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IMAP folder cannot be deleted

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-When you try to delete an IMAP mail folder in Thunderbird, you may find that you cannot delete the folder and that you instead receive an error message that says "The current command did not succeed. The mail server responded: RENAME failed: Can't create mailbox [folder name]: File Exists."+When you try to delete an IMAP mail folder in Thunderbird (or Mozilla Suite), you may find that you cannot delete the folder and that you instead receive an error message that says "The current command did not succeed. The mail server responded: RENAME failed: Can't create mailbox [folder name]: File Exists."
-In this case, try going to "Tools -> Account Settings -> Server Settings" and changing the option for "When I delete a message" to "Remove it immediately."+In this case, try the following:
 +* '''Thunderbird''' users: go to "Tools -> Account Settings -> [account name] Server Settings" and change the option for "When I delete a message" to "Remove it immediately."
 +* '''Mozilla Suite''' users: go to "Edit -> Mail & Newsgroup Account Settings -> [account name] Server Settings" and change the option for "When I delete a message" to "Remove it immediately."

Revision as of 17:54, 6 April 2005

When you try to delete an IMAP mail folder in Thunderbird (or Mozilla Suite), you may find that you cannot delete the folder and that you instead receive an error message that says "The current command did not succeed. The mail server responded: RENAME failed: Can't create mailbox [folder name]: File Exists."

In this case, try the following:

  • Thunderbird users: go to "Tools -> Account Settings -> [account name] Server Settings" and change the option for "When I delete a message" to "Remove it immediately."
  • Mozilla Suite users: go to "Edit -> Mail & Newsgroup Account Settings -> [account name] Server Settings" and change the option for "When I delete a message" to "Remove it immediately."