Gray bar below status bar: Difference between revisions

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m (Adding another Google app that was found to be the culprit.)
(move the google apps warning up a step)
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* Check the list of [[problematic extensions]].
* Check the list of [[problematic extensions]].
* Look for updates for your extensions (Tools -> Extensions -> Find Updates). If any are found, install them and restart Firefox to see if the the bar is gone.
* Look for updates for your extensions (Tools -> Extensions -> Find Updates). If any are found, install them and restart Firefox to see if the the bar is gone.
* [http://webaccelerator.google.com/support.html Google Web Accelerator] or [http://pack.google.com/screensaver.html Google Photos Screensaver] may cause this problem. If you have them, uninstall or reinstall them. [http://forums.mozillazine.org/viewtopic.php?t=381343][http://forums.mozillazine.org/viewtopic.php?t=347266]
* Disable your extensions one by one, starting with the most recently installed. Restart Firefox after every disable.  If the gray bar disappears, it's the one you just disabled that's the problem.
* Disable your extensions one by one, starting with the most recently installed. Restart Firefox after every disable.  If the gray bar disappears, it's the one you just disabled that's the problem.
* [http://webaccelerator.google.com/support.html Google Web Accelerator] or [http://pack.google.com/screensaver.html Google Photos Screensaver] may cause this problem. If you have them, uninstall or reinstall them. [http://forums.mozillazine.org/viewtopic.php?t=381343][http://forums.mozillazine.org/viewtopic.php?t=347266]
* On Windows, check for a file named '''m3ffxtbr.manifest''' in the chrome folder of your [[installation directory]] (usually C:\Program Files\Mozilla Firefox\chrome\m3ffxtbr.manifest). If it exists, delete it, then restart Firefox. This file is created by the "MyWebSearch Toolbar" (a form of spyware). [http://www3.ca.com/securityadvisor/pest/pest.aspx?id=453096424][https://bugzilla.mozilla.org/show_bug.cgi?id=319319]. This file is automatically removed by Firefox 1.5.0.2 and later releases.
* On Windows, check for a file named '''m3ffxtbr.manifest''' in the chrome folder of your [[installation directory]] (usually C:\Program Files\Mozilla Firefox\chrome\m3ffxtbr.manifest). If it exists, delete it, then restart Firefox. This file is created by the "MyWebSearch Toolbar" (a form of spyware). [http://www3.ca.com/securityadvisor/pest/pest.aspx?id=453096424][https://bugzilla.mozilla.org/show_bug.cgi?id=319319]. This file is automatically removed by Firefox 1.5.0.2 and later releases.



Revision as of 15:24, 15 May 2007

Firefox users may see a thick gray bar with red text below the status bar. This is usually caused by a faulty extension. Sometimes, the gray bar will include text that provides a clue as to which extension is causing the problem, but usually it just contains a ^.

  • Check the list of problematic extensions.
  • Look for updates for your extensions (Tools -> Extensions -> Find Updates). If any are found, install them and restart Firefox to see if the the bar is gone.
  • Google Web Accelerator or Google Photos Screensaver may cause this problem. If you have them, uninstall or reinstall them. [1][2]
  • Disable your extensions one by one, starting with the most recently installed. Restart Firefox after every disable. If the gray bar disappears, it's the one you just disabled that's the problem.
  • On Windows, check for a file named m3ffxtbr.manifest in the chrome folder of your installation directory (usually C:\Program Files\Mozilla Firefox\chrome\m3ffxtbr.manifest). If it exists, delete it, then restart Firefox. This file is created by the "MyWebSearch Toolbar" (a form of spyware). [3][4]. This file is automatically removed by Firefox 1.5.0.2 and later releases.

NB: To restart Firefox or Thunderbird you must completely close the application, including all windows and those belonging to any extensions (eg. Chatzilla). The easiest way to do this is to use "File -> Exit/Quit".