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Global Inbox

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(revert/fix: pls use Menu differences in Windows, Linux, and Mac for "corrections" like this)
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Revision as of 17:10, 30 January 2006
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(Change the destination Inbox - fix for TB 1.5)
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===Change the destination Inbox=== ===Change the destination Inbox===
-Go to "[[Menu differences in Windows, Linux, and Mac|Tools -> Account Settings]] -> Server Settings", click on the "Advanced" button, and then in the dialog box that pops up click on the "POP" tab.+Go to "[[Menu differences in Windows, Linux, and Mac|Tools -> Account Settings]] -> Server Settings" and click on the "Advanced" button. A dialog box will then pop open.
To set the account to use the Global Inbox, select "Global Inbox (Local Folders Account)" and click "OK". To set the account to use the Global Inbox, select "Global Inbox (Local Folders Account)" and click "OK".

Revision as of 17:10, 30 January 2006

Beginning with version 0.8, Thunderbird now has a Global Inbox feature that allows you to have your mail from multiple POP accounts go into a single Inbox, in Local Folders. You can choose to have all or only some of your POP accounts use the Global Inbox, as you wish. Each account that does not use the Global Inbox will have its own set of folders, including its own Inbox, displayed in the folders pane. Accounts that do use the Global Inbox will not have their own folders displayed in the folders pane; instead, all you will see is the single set of folders in Local Folders.

Contents


When creating a new account

When you create a new POP mail account in Thunderbird, the Account Wizard will ask if you want to use the Global Inbox for that account. If you do, then make sure that the box for this feature is checked. If you don't, then make sure the box is unchecked.

Changing the Global Inbox setting for an existing account

To change the Global Inbox setting for an existing account, you need to follow three simple steps.

Change the destination Inbox

Go to "Tools -> Account Settings -> Server Settings" and click on the "Advanced" button. A dialog box will then pop open.

To set the account to use the Global Inbox, select "Global Inbox (Local Folders Account)" and click "OK".

Important: if the account already has messages in the Inbox or other folders, you should copy or move these messages into Local Folders before setting the account to use the Global Inbox. If you don't copy or move the messages into Local Folders and you set the account to use the Global Inbox, the account will no longer be displayed in the folders pane and you will not be able to access those messages unless you go back and undo the Global Inbox setting.

To set the account to not use the Global Inbox, select either "Inbox for this server's account" or "Inbox for different account" and click "OK".

Check settings for other folders and filters

After you have changed the account's setting for which Inbox to use, see if any of the following need to be changed:

  • Go to "Tools -> Account Settings -> Copies & Folders", and look at the destination folders for Sent, Drafts, and Templates. Make sure that the messages for each will be stored in your preferred folder locations.
  • If you are using junk-mail filtering for the account, go to "Tools -> Junk Mail Controls" and verify that the folder selected for Junk messages is the one you want to use.
  • If you have set up any filters, go to "Tools -> Message Filters" and make sure that they will work properly with your new Inbox configuration. Especially important if you are changing an account so that it will start using the Global Inbox: if you have set up any filters that sort messages into any of the folders for the account, you should disable/delete those filters or change the destination folders.

Exit and restart Thunderbird

Important: exit Thunderbird and restart before downloading mail into any account whose Inbox/Global Inbox setting you've changed. If you do not exit and restart, messages might continue to download into their "old" locations (e.g., into the individual account Inbox rather than the Global Inbox).

Other information

  • Accounts that use the Global Inbox are sometimes called "deferred" accounts, and it is possible to create deferred accounts that do not use Local Folders for the Global Inbox. For example, if you have three Gmail accounts, you could set up two of them to store their mail together with the mail for the other Gmail account but outside of Local Folders. To do so, follow the procedure above for setting the destination Inbox, but instead of selecting "Global Inbox (Local Folders Account)", select "Inbox for a different account" and then from the dropdown list choose the account you want to use.
  • For deferred accounts, if you go to "Tools -> Account Settings... -> [account name] Server Settings", you will see that "Local directory" does not point to the actual location in your profile folder where the mail is stored. This is normal and necessary because certain files for each deferred account need to be stored separately from the shared mail files. (For instance, each POP3 account has its own file called "popstate.dat" that keeps track of which messages have been downloaded from the server. Account-specific message filters are likewise stored in a separate folder for each account.)