Extensions troubleshooting - Mozilla Suite: Difference between revisions

From MozillaZine Knowledge Base
Jump to navigationJump to search
m (add category)
m (link & {{cleanup}})
Line 1: Line 1:
{{cleanup}}
Shut down the Mozilla Suite first - check so that no process related to the Suite i still running. The advice given will not work - if the software is still running.
Shut down the Mozilla Suite first - check so that no process related to the Suite i still running. The advice given will not work - if the software is still running.


First thing to do is to switch off all extensions and to start fresh to see it the problem persists.
First thing to do is to switch off all extensions and to start fresh to see it the problem persists.


In your [[Profile Folder | profile folder]] you will find a subdirectory called chrome. Rename it - any extensions and themes will still be there and if it turns out that the problem might not be caused by an extension - you can restore the Mozilla Suite just by renaming the chromefolder again.
In your [[profile folder]] you will find a subdirectory called chrome. Rename it - any extensions and themes will still be there and if it turns out that the problem might not be caused by an extension - you can restore the Mozilla Suite just by renaming the chromefolder again.


A new, empty chromefolder will be created the next time you start the Mozilla Suite.
A new, empty chromefolder will be created the next time you start the Mozilla Suite.


[[Category:Issues (Mozilla Suite)]]
[[Category:Issues (Mozilla Suite)]]

Revision as of 12:20, 26 December 2005

Shut down the Mozilla Suite first - check so that no process related to the Suite i still running. The advice given will not work - if the software is still running.

First thing to do is to switch off all extensions and to start fresh to see it the problem persists.

In your profile folder you will find a subdirectory called chrome. Rename it - any extensions and themes will still be there and if it turns out that the problem might not be caused by an extension - you can restore the Mozilla Suite just by renaming the chromefolder again.

A new, empty chromefolder will be created the next time you start the Mozilla Suite.