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Document contains no data

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: ''This article applies to Firefox and Mozilla Suite.'' : ''This article applies to Firefox and Mozilla Suite.''
-Your browser displays '''The document contains no data''' error message? This article contains possible solutions to this problem.+Your browser displays '''"The document contains no data"''' error message? This article contains possible solutions to this problem.
* Make sure your firewall or antivirus software aren't blocking Firefox from accessing the web. * Make sure your firewall or antivirus software aren't blocking Firefox from accessing the web.
* This may be because of your proxy server, try disabling it if you can. * This may be because of your proxy server, try disabling it if you can.
* This could be due to a problem with the cache. Clear your cache: * This could be due to a problem with the cache. Clear your cache:
-** '''Firefox''': "Tools -> Options -> Privacy -> Cache".+** Firefox: "Tools -> Options -> Privacy -> Cache".
-** '''Mozilla Suite''': "Edit -> Preferences -> Advanced -> Cache".+** Mozilla Suite: "Edit -> Preferences -> Advanced -> Cache".
* Software known to cause problems: * Software known to cause problems:
** Peer Guardian, try switching it off or use an alternative product. ** Peer Guardian, try switching it off or use an alternative product.

Revision as of 11:56, 8 April 2005

This article applies to Firefox and Mozilla Suite.

Your browser displays "The document contains no data" error message? This article contains possible solutions to this problem.

  • Make sure your firewall or antivirus software aren't blocking Firefox from accessing the web.
  • This may be because of your proxy server, try disabling it if you can.
  • This could be due to a problem with the cache. Clear your cache:
    • Firefox: "Tools -> Options -> Privacy -> Cache".
    • Mozilla Suite: "Edit -> Preferences -> Advanced -> Cache".
  • Software known to cause problems:
    • Peer Guardian, try switching it off or use an alternative product.
    • Older versions of Panda Antivirus may be causing this. This is how to fix it.
  • If you are still experiencing problems, check that you can access the website in other browsers. If you can't, it's probably a server problem.

If this happens occasionally and you just want to get rid of annoying popup, turn on error pages (details in the link below).

More information in this Firefox support thread. Please ask questions in that thread and not in the talk page