Document contains no data: Difference between revisions

From MozillaZine Knowledge Base
Jump to navigationJump to search
(add info from forum post)
(fixed double redirect to merged article)
 
(2 intermediate revisions by 2 users not shown)
Line 1: Line 1:
: ''This article applies to Firefox and Mozilla Suite.''
#REDIRECT [[Error loading websites]]
 
Your browser displays '''The document contains no data''' error message? This article contains possible solutions to this problem.
 
* Make sure your firewall or antivirus software aren't blocking Firefox from accessing the web.
* This may be because of your proxy server, try disabling it if you can.
* This could be due to a problem with the cache. Clear your cache:
** '''Firefox''': "Tools -> Options -> Privacy -> Cache".
** '''Mozilla Suite''': "Edit -> Preferences -> Advanced -> Cache".
* Software known to cause problems:
** Peer Guardian, try switching it off or use an alternative product.
** Older versions of Panda Antivirus may be causing this. [http://www.pandasoftware.com/support/card.aspx?idSolucion=43&idProducto=35&idNecesitoAyuda=&idDeseo=&id=20508&IdIdioma=2 This is how to fix it].
* If you are still experiencing problems, check that you can access the website in other browsers. If you can't, it's probably a server problem.
 
If this happens occasionally and you just want to get rid of annoying popup, turn on error pages (details in the link below).
 
More information in [http://forums.mozillazine.org/viewtopic.php?t=107957 this Firefox support thread]. '''Please ask questions in that thread and not in the talk page'''

Latest revision as of 09:56, 1 August 2006