Document contains no data: Difference between revisions

From MozillaZine Knowledge Base
Jump to navigationJump to search
mNo edit summary
(add info from forum post)
Line 1: Line 1:
Error message: '''The document contains no data'''.
: ''This article applies to Firefox and Mozilla Suite.''


This could be due to a problem with the cache. Solutions:
Your browser displays '''The document contains no data''' error message? This article contains possible solutions to this problem.


* Clear your cache - Edit -> Preferences -> Advanced -> Cache (Tools -> Options -> Privacy -> Cache on Firefox)
* Make sure your firewall or antivirus software aren't blocking Firefox from accessing the web.
* If you are using the software Peer Guardian, switch it off.
* This may be because of your proxy server, try disabling it if you can.
* Try disabling any firewall or proxy server you have, if you can. If the problem is resolved, it's probably because of the firewall or proxy.
* This could be due to a problem with the cache. Clear your cache:
** '''Firefox''': "Tools -> Options -> Privacy -> Cache".
** '''Mozilla Suite''': "Edit -> Preferences -> Advanced -> Cache".
* Software known to cause problems:
** Peer Guardian, try switching it off or use an alternative product.
** Older versions of Panda Antivirus may be causing this. [http://www.pandasoftware.com/support/card.aspx?idSolucion=43&idProducto=35&idNecesitoAyuda=&idDeseo=&id=20508&IdIdioma=2 This is how to fix it].
* If you are still experiencing problems, check that you can access the website in other browsers. If you can't, it's probably a server problem.


If you are still experiencing problems, check that you can access the website in other browsers. If you can't, it's probably a server problem.
If this happens occasionally and you just want to get rid of annoying popup, turn on error pages (details in the link below).


More detailed information in [http://forums.mozillazine.org/viewtopic.php?t=107957 Firefox support thread]. '''Please ask questions in forums and not in talk page'''
More information in [http://forums.mozillazine.org/viewtopic.php?t=107957 this Firefox support thread]. '''Please ask questions in that thread and not in the talk page'''

Revision as of 11:55, 8 April 2005

This article applies to Firefox and Mozilla Suite.

Your browser displays The document contains no data error message? This article contains possible solutions to this problem.

  • Make sure your firewall or antivirus software aren't blocking Firefox from accessing the web.
  • This may be because of your proxy server, try disabling it if you can.
  • This could be due to a problem with the cache. Clear your cache:
    • Firefox: "Tools -> Options -> Privacy -> Cache".
    • Mozilla Suite: "Edit -> Preferences -> Advanced -> Cache".
  • Software known to cause problems:
    • Peer Guardian, try switching it off or use an alternative product.
    • Older versions of Panda Antivirus may be causing this. This is how to fix it.
  • If you are still experiencing problems, check that you can access the website in other browsers. If you can't, it's probably a server problem.

If this happens occasionally and you just want to get rid of annoying popup, turn on error pages (details in the link below).

More information in this Firefox support thread. Please ask questions in that thread and not in the talk page

Retrieved from "http://kb.mozillazine.org/index.php?title=Document_contains_no_data&oldid=10996"