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Attachment save slow - Thunderbird

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== External links == == External links ==
-* [https://bugzilla.mozilla.org/show_bug.cgi?id=320744 Bug 320744: no way to clear downloads.rdf]+* [https://bugzilla.mozilla.org/show_bug.cgi?id=239136 Bug 239136]: Thunderbird needs to integrate with the new download manager (fixed as of [http://forums.mozillazine.org/viewtopic.php?t=374949 2006-02-01 trunk builds])
 +* [https://bugzilla.mozilla.org/show_bug.cgi?id=320744 Bug 320744: no way to clear downloads.rdf] (fixed as part of Bug 239136)
* [http://forums.mozillazine.org/viewtopic.php?t=310704 Forum article dealing with this issue] * [http://forums.mozillazine.org/viewtopic.php?t=310704 Forum article dealing with this issue]
[[Category:Issues (Thunderbird)]] [[Category:Issues (Thunderbird)]]
[[Category:Attachments (Thunderbird)]] [[Category:Attachments (Thunderbird)]]

Revision as of 05:22, 2 February 2006

Symptoms

In Windows, when trying to save an e-mail attachment, Thunderbird appears to hang for 10-45 seconds. It may appear that Thunderbird won't recover, but if you wait long enough, you are presented with a dialog box that lets you choose where to save the file (or the file is saved, if your Thunderbird preferences are set to always save to a specific location.)

Solution

This can be caused by a bloated "downloads.rdf" file in your Thunderbird profile folder. Try the following.

  1. Exit Thunderbird if it is running.
  2. Recommended: make a temporary backup of your Thunderbird profile folder (or at least of the downloads.rdf file).
  3. Delete the downloads.rdf file from your profile folder.

External links