Attachment save slow - Thunderbird: Difference between revisions

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== Solution ==
== Solution ==


This can be caused by a bloated "downloads.rdf" file in your Thunderbird [[profile folder]]. Try the following.
This can be caused by a bloated "[[downloads.rdf]]" file in your Thunderbird [[Profile folder - Thunderbird|profile folder]]. Try the following.
# Exit Thunderbird if it is running.
# Exit Thunderbird if it is running.
# Recommended: make a temporary [[profile backup|backup]] of your Thunderbird profile folder (or at least of the downloads.rdf file).
# Recommended: make a temporary [[profile backup|backup]] of your Thunderbird profile folder (or at least of the downloads.rdf file).

Latest revision as of 02:51, 8 June 2007

Symptoms

In Windows, when trying to save an e-mail attachment, Thunderbird appears to hang for 10-45 seconds. It may appear that Thunderbird won't recover, but if you wait long enough, you are presented with a dialog box that lets you choose where to save the file (or the file is saved, if your Thunderbird preferences are set to always save to a specific location.)

Solution

This can be caused by a bloated "downloads.rdf" file in your Thunderbird profile folder. Try the following.

  1. Exit Thunderbird if it is running.
  2. Recommended: make a temporary backup of your Thunderbird profile folder (or at least of the downloads.rdf file).
  3. Delete the downloads.rdf file from your profile folder.

External links