Application not responding: Difference between revisions
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# Restart Thunderbird. | # Restart Thunderbird. | ||
# Wait for Thunderbird to recreate the indexes. | # Wait for Thunderbird to recreate the indexes. | ||
==See also== | |||
* [[Standard diagnostic (Thunderbird) | Standard diagnostic for Thunderbird]] | |||
==External link== | ==External link== |
Revision as of 14:20, 1 January 2006
Symptoms
In Windows, Thunderbird is not responding. It may also be using 100% of the processing power.
Solution
In some cases, this can be caused by one of the index files for the mail files being corrupted.
- Exit Thunderbird.
- Find your profile folder.
- Open the folder containing your stored messages. For instance, if you are using the Global Inbox, this would be the "Local Folders" folder inside the "Mail" folder.
- Select all .msf files—these are the index files—and delete them.
- Restart Thunderbird.
- Wait for Thunderbird to recreate the indexes.
See also
External link
- Bug 243701: Thunderbird freezes / crashes after inactivity