Application not responding: Difference between revisions
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# Wait for Thunderbird to recreate the indexes. | # Wait for Thunderbird to recreate the indexes. | ||
== | ==External link== | ||
* [https://bugzilla.mozilla.org/show_bug.cgi?id=243701 Bug 243701]: Thunderbird freezes / crashes after inactivity | * [https://bugzilla.mozilla.org/show_bug.cgi?id=243701 Bug 243701]: Thunderbird freezes / crashes after inactivity | ||
[[Category:Issues (Thunderbird)]] | [[Category:Issues (Thunderbird)]] | ||
[[Category:Thunderbird]] | [[Category:Thunderbird]] | ||
Revision as of 08:34, 24 December 2005
Symptoms
In Windows, Thunderbird is not responding. It may also be using 100% of the processing power.
Solution
In some cases, this can be caused by one of the index files for the mail files being corrupted.
- Exit Thunderbird.
- Find your profile folder.
- Open the folder containing your stored messages. For instance, if you are using the Global Inbox, this would be the "Local Folders" folder inside the "Mail" folder.
- Select all .msf files—these are the index files—and delete them.
- Restart Thunderbird.
- Wait for Thunderbird to recreate the indexes.
External link
- Bug 243701: Thunderbird freezes / crashes after inactivity
