From MozillaZine Knowledge Base

I like it!

I'll be so happy to see the end of those section-headings-cum-hyperlinks; they were truly awful!

At the top, it says. If you have any questions, problems, or issues related to the Mozilla products, please post them in the MozillaZine Forums, not in this wiki. I would prefer to change the word "wiki" to "Knowledge Base", as many people have no idea what a wiki is. That word is best introduced in the first proper paragraph, where it is linked to Wikipedia. (Edit: I've just noticed that it doesn't currently link to Wikipedia, but to Ward's site. I think the Wikipedia article would be more appropriate!)

Actually, I would like to reorganize the intro paragraphs a little. I would prefer to de-emphasize the "contributing" section, because I would imagine that the vast majority of KB visitors are readers rather than editors. At the moment, the intro almost gives the impression that you shouldn't be here unless you're a contributor! (Perhaps we could style it in a slightly lighter font, or move it into a box on its own….) Also, the "This website documents" sentence should probably be the very first sentence on the page, with the "forums" sentence below it.

Any reason why the Visual Customizations category was chosen for Fx? Is it because this is the most often requested topic?

In the long run, is the developer area of this KB going to be migrated to devmo?

Under "Other", it currently says, There's more to this knowledge base than what's linked from the Main page. I think we need to change it to …linked to from the Main page. Also, I think we should use "Knowledge Base" rather than "knowledge base".

I noticed that in External Links, there's a mention of The Extensions Mirror but no mention of Mozilla Update. I think we should add Mozilla Update, seeing as it's the "official" extensions site.

Also, I've always felt that the look of the KB is not particularly exciting! I am considering making a request for "brightening up" the front page. Nothing too gaudy---just (for example) the logo for each Moz product next to the corresponding section. What are your thoughts on this?

It'll be great to have the KB looking good for the 1.5 releases of Fx and TB!

--Mozcerize 02:15, 23 October 2005 (PDT)

Hi, feel free to tweak the page. I played with it a bit, and I think I'm done, at least until next weekend. (I especially welcome corrections to my English - I'm aware it's very far from perfect.)

Visual Customizations customization was a random pick, as I'm not sure which category (apart from Issues) will be the most popular.

The initial plan was to move the developer articles (at least those that I wrote) to devmo, but now I'm not sure. On the one hand, it's better to have all documentation in a single place, and on the other hand I now think that moving pages from one wiki to another isn't worth the effort. Another thing is that I have more control over this place than over devmo ;)

I considered removing the External links section altogether.

I like the idea of visual improvements to the main page. --asqueella 13:37, 23 October 2005 (PDT)

I've made some small changes. Perhaps we can ask for this page to be made live now? --Mozcerize 05:16, 5 November 2005 (PST)

How about not including the Visual customizations category in the listing on the main page? No need for us to put it there as a guess that it'll be the most popular (very unlikely for TB). Just let users click on Issues or All; they'll find Visual customizations easily enough if that's what they're interested in.

Also, I don't think the Standard diagnostic article belongs there either. It's not a very good entry point for help with most problems ("I lost my bookmarks!" and "TB lost all my mail!" are also instances where the app "is not working properly"). Better to simply link to that article in the appropriate places in other articles, so that users can be directed to it in context.

Instead of trying to guess what users need or want, why not just go with Issues and All on the main page, and let the categories do their job? --wintogreen 06:41, 5 November 2005 (PST)

Visual customizations link was just an example, I didn't intend to leave it there. Agreed about standard diagnostic article. --asqueella 10:12, 5 November 2005 (PST)

Fine by me; I prefer to let the categories do the work on the front page too. Not least because it'll encourage people to use them! --Mozcerize 10:46, 5 November 2005 (PST)

...done. What do you two think about the reworded introductory paragraphs? I have attempted to make them more informative and more welcoming; did I succeed?! --Mozcerize 10:52, 5 November 2005 (PST)

Thanks for the changes. The introductory paragraphs look much better -- the way you've (re)written the first one, especially, makes a huge difference in setting the tone. --wintogreen 18:55, 5 November 2005 (PST)

One more thing: should we change the title "Mozilla Application Suite" to "Mozilla Suite"? I can't keep track of its name changes from one day to the next! ;-) --Mozcerize 02:33, 6 November 2005 (PST)

Yes, let's drop the "Application". It would be in line with our In-House Style (eek, look at those caps!). --wintogreen 03:01, 6 November 2005 (PST)