Browser will not start upFrom MozillaZine Knowledge BaseIf Firefox or Mozilla Suite/SeaMonkey fails to start then this article may help.
[edit] Profile lockedOne of the following messages can appear when you start your Mozilla browser, if the profile is inaccessible or "locked":
Ending the browser process or restarting the system will normally unlock the profile. If not, see this article article for further instructions. [edit] Windows-specific problems[edit] Firefox 3.5 does not start when System Mechanic is installedFirefox 3.5.x may fail to start if the Iolo System Mechanic application is installed. You may see an error message similar to: Firefox.exe - Application Error. The instruction at “0x5a9288f8” referenced memory at “0x5a9288f8”. The memory could not be “written”. (the memory address varies). Internet Explorer 8 or other browsers may also fail to start. See if updating System Mechanic fixes the problem or, if don't need the program, consider uninstalling it. As a workaround, try disabling the two System Mechanic services. You can also try renaming the "ioloHL.dll" file in the C:\Program Files\iolo\Common\Lib folder. [2] [3] [4] [5] [6] [edit] Firefox 3.5 delayed startupFirefox 3.5 may take a minute or longer to start up, if a large number of files exist in the Internet Explorer Temporary Internet Files or in the Windows Temp folder. [7] [8] To delete the IE Temporary Internet Files (also called the IE browser cache) go to Internet Options (via Control Panel or from Internet Explorer -> Tools) and, on the General tab, click the Delete... (or Delete Files...) button. More information and screenshots are here for IE6, here for IE7 and here for IE8. To prevent future problems you can reduce the amount of disk space used for Temporary Internet Files to around 100 MB or below if it exceeds that number ("Internet Options -> General (tab) -> Settings"). You may also wish to select the Internet Options Advanced setting, ""Empty Temporary Internet Files folder when browser is closed". If Firefox still takes a long time to start, go to "Start -> Run" (or "Start Search" on Vista), enter %temp% in the Run (or Start Search) box to open the Windows Temp folder, delete the contents ("Edit -> Select all", "File -> Delete") and then empty the Recycle Bin. This issue should be resolved in the Firefox 3.5.1 update (bug 501605). [edit] Firefox 3 will not open if started from an Internet shortcut or another applicationIf you have more than one Firefox profile, clicking on an Internet shortcut or a Web link in another application will not start Firefox 3 if you have not set the Profile Manager to automatically start Firefox with a selected profile. This is a known issue in Firefox 3 which should be fixed in Firefox 3.0.2 (bug 395891). As a workaround, open the Profile Manager, select a profile, place a check mark in the "Don't ask at Startup" option and then start Firefox with that profile, to set it as the default. [edit] Firefox does not start after installing the WinAmp ToolbarFirefox may not start after installing the WinAmp media player, if the toolbar option is selected during installation. [9] [10] You will need to Start Firefox in Safe Mode then uninstall the WinAmp Toolbar via the Firefox Add-ons manager ("Tools -> Addons -> Extensions"). [edit] Application fails to start because js3250.dll or other program files are missingIf you see message, This application has failed to start because js3250.dll was not found. Re-installing the application may fix this problem. you must reinstall Firefox (or other Mozilla browser) and check your system for malware. See This application has failed to start because js3250.dll was not found for more information. [edit] "The program must close to allow a previous installation attempt to complete. Please restart." on VistaIf you are receiving this message when attempting to start Firefox and a restart has no effect, delete the “xpicleanup.dat” file, located in the C:\Users\<username>\AppData\Local\VirtualStore\Program Files\Mozilla Firefox folder. If you have problems finding or deleting this file, follow these steps:
You should now be able to start Firefox. [11] [12] If the problem persists, restart the system or use Task Manager again, then delete the "xpicleanup.exe" file in the Firefox installation directory (usually C:\Program Files\Mozilla Firefox). [13] [edit] "Error opening file for writing..." on VistaFirefox may require you to be logged in as an administrator. As a workaround, to launch Firefox, right-click the icon and choose "Run As Administrator".[14][15] [edit] Mozilla Suite or SeaMonkey fails to startIf you've tried running the mozilla.EXE or seamonkey.EXE file directly and you also tried running the Profile Manager, without success, the problem is located within Gecko Runtime Environment (GRE), which means you'll have to reinstall Mozilla Suite or SeaMonkey so that new GRE files are created. Solution:
Ref: ilias.ca (Related bug reports: bug 195600 and bug 211694). [edit] Linux-specific problems[edit] OwnershipIf you used "sudo" to install Firefox and it starts at the end of the install process and runs when you log in as root but fails to run as a normal user, then check the ownership of "$HOME/.mozilla" and subdirectories. The symptoms are that you won't get any error messages, and Firefox will exit with a value of 1. The ownership of "$HOME/.mozilla" and subdirectories may be set to "root:root", and you will need to execute chown -R <username>:<usergroup> $HOME/.mozilla at the command line to get Firefox to work (Firefox 1.0.x). Similarly other users on the system may need their ".mozilla" folder 's permissions changed using "chown" as shown above. [edit] Fedora 4 libstdc++When you run from the console window the command /{path to download location}/firefox/firefox you may see /usr/local/firefox/firefox-bin: error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directories On Fedora 4, you need to install libstdc++ by running yum install /usr/lib/libstdc++.so.5. After running this, rpm -qf /usr/lib/libstdc++.so.5 should print compat-libstdc++-33-3.2.3-47.fc4. [edit] "/lib/i686/libc.so.6: version 'GLIBC_2.3' not found required by /{path to download location}/firefox/libxpcom.core.so"If you see /lib/i686/libc.so.6: version 'GLIBC_2.3' not found required by /{path to download location}/firefox/libxpcom.core.so
or something similar when starting Firefox, then the library is not new enough to support Firefox 1.5 and possibly previous versions. Updating GLIBC is not advised as other applications depend upon it. If possible, migrate to a newer Linux distribution with an updated version of GLIBC. [edit] Mac-specific problems[edit] Firefox 3 does not start on Mac OS X 10.3.9 or belowFirefox 3 requires Mac OS X 10.4 or above. [16] Mac OS X 10.3 and Mac OS X 10.2 users should install Firefox 2 after first removing Firefox 3. [17] [edit] Other solutions
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